W 10 "freezes"


  1. Niemo02Dell
    Posts : 4
    W 10
       New #1

    W 10 "freezes"


    Hi there, I had asked about this yesterday, but mentioned the problem as I see it. I cannot write the password into its space. My query was pushed somewhere else, I checked similar queries, but found no answers.
    I see now some queries from 2. Aug. 2015 about "freezing" and that describes my problem as well. The keyboard is in-active, except for the keypad and arrows, to operate the large pictures with time and date.
    Can somebody please help? I write this on my W7 PC, the problem is the Laptop W10.
    Regards, Thomas
      My Computer
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  3. telepro21
    Posts : 67
    Windows 10 Professional 21H2
       New #2

    Perhaps you can gain access to your Windows 10 by using a USB keyboard to type in your credentials. I had a failure on a laptop, similar to what you describe and it turned out to be a hardware failure of the built-in keyboard.
      My Computer
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  4. Niemo02Dell
    Posts : 4
    W 10
    Thread Starter
       New #3

    hello Telepro21, Thanks for your support. I had written just now, but also clicked "resolved". So this might be a duplication. The problem was a simple one. The Laptop was asleep and had to be shut off completeley, >5 seconds press of the "on/off" button.
    I still have to get used to my wife's W10 Laptop. I am glad, I have the support forum, as I will get W10 one day. Best regards, Thomas
      My Computer
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  6. telepro21
    Posts : 67
    Windows 10 Professional 21H2
       New #4

    Thomas,

    Make it a great day and I am happy that the trouble was resolved so easily.

    Best,
    Dan
      My Computer
    Quote Quote

 

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