Windows 10: Logon Screen shows 2 users but there is only 1 user

  1.    29 Dec 2016 #1

    Logon Screen shows 2 users but there is only 1 user

    On a friends laptop which was given to him, on the startup/logon screen he sees 2 names. His own and the
    previous owner.

    He said he deleted the user account for the previous owner and if I go to users, it only shows him as the sole
    user as administrator.

    If I use the netplwiz command to try an hide the original user, it only shows the new user and I think it was
    users/workgroup. The Users/workgroup is greyed out so I cannot change or delete this user.

    If the original user account who was the administrator was deleted, why is her name showing up
    on the logon screen?

    This laptop is running Win 10 Home.

    Assistance needed to show only current user/administrator on the logon screen.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,577
    Windows 10 Pro x64 Build 1803
       29 Dec 2016 #2

    There is a very similar posting in the User Accounts and Family Safety. Unfortunately no solution. Think it on first page so recent.

    Can I ask, what happens if you click on User?
    When the user was removed were their data files deleted?
    The user that was deleted, were they a local account or a Microsoft account.

    No real theories but data collection.
      My ComputerSystem Spec

  3.    29 Dec 2016 #3

    There is a little trick to removing ghost users from the login screen, I can't remember exactly which option it is in netplwiz that needs to be cycled between off and on but there are only two. Under the advanced tab, check the box for "Require users to click CTL-ALT-DEL", click apply, then uncheck it again and click apply.

    Under the Users tab, uncheck the box for "Users must enter a username and password..." Click apply. Click cancel on the window that appears. The checkmark in the box for "users must enter a username and password...." should have an X again automatically. Click apply with it checked again. Then exit NETPLWIZ.
      My ComputerSystem Spec


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