ASUS Laptop stuck on ASUS Logo with spinning circle under it

hakushoddd · 07 Apr 2017

Hello im having a problem with my ASUS Laptop K401U. It just started about 2 hours ago, so whenever I turn on my laptop it just stuck on the ASUS Logo with spinning circle under itI still can access the BIOS, but dont know what to do about it though.

I didnt install any update for windows before this.

I tried searching for solutions in youtube and many other forums, some said try to restart the laptop few times until "automatic repair" comes up, by holding the power button until it is turned off. I already restarted more than 10 times already and the automatic repair thing doesnt show up. It looks like this:

Sorry for my bad english

Any solutions?

Caledon Ken · 10 Apr 2017

Hi hakushoddd. Welcome to the TenForums @hakushoddd

Its a timing thing. Start your computer, as soon as you see the spinning dots hold down the power key until it shuts down. Start again and again as soon as you see dots hold power key down. On the next boot it should give you the menu.

If you can get into the BIOS I would shut down Fast Boot.

Failing all of the above, do you have boot media?

Ken

lmaneke · 10 Apr 2017

You may have a failing hard drive. I just replaced a hard drive in a laptop that done the exact same thing. Hard drive ended up having bad sectors.

You may be able to scan your drive for errors and do a repair if you can get into the diagnostics. If not, you may need to download the Windows 10 installation media and do a repair.