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  1.    02 Mar 2017 #51
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Don't let your computer hear you, it will start acting up again.

    They usually have an extension .dmp

    It will be called memory.dmp or minidump.dmp

    These are simple instructions to follow to stop BSOD's from auto restart and from over writing dumps.

    Press Windows Key +R, type sysdm.cpl, enter, click Advance tab, click on “Setting” in Startup and Recovery section. Remove check mark from “Automatically restart”. Also remove the check mark to Overwrite.

    Now you will not be able to do much with the dumps as you need tools. That said a tool us average folk can use is whocrashed and bluescreenview. Here is a link to bluescreenview. Some AV products get cranky with nirsoft. His stuff is good but you have to get from his site.

    Blue screen of death (STOP error) information in dump files.
      My ComputerSystem Spec
  2.    02 Mar 2017 #52
    Join Date : Jul 2016
    Posts : 172
    Windows 10
    Thread Starter

    I saw a 800k DMP file but it's from yesterday, and I must have had 3-4 BSOD crashes earlier today. But like I said, if I prevent it from auto-restarting, then it will be off in BSOD land, and unresponsive, right?
      My ComputerSystem Spec
  3.    02 Mar 2017 #53
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Yes, well sort of.

    If you prevent it from auto restarting you can take down information like .sys or .dll file involved and error code. This very well will assist in tracking down issue.

    To restart, once info is recorded, you power down and then power on. Currently your system is set for 30 seconds, you could increase. The goal is to get info.

    By unchecking overwrite, more files should appear. Are you running any kind of cleaner package that is maintaining system on some sort of schedule.


    Ken
      My ComputerSystem Spec
  4.    03 Mar 2017 #54
    Join Date : Jul 2016
    Posts : 172
    Windows 10
    Thread Starter

    The problem is that when this happens, the PC has a plain white, or vertical striped screen, and is unresponsive. I cant see or do ANYTHING, until it reboots, not even see the cursor yet alone use it, use the Win menu, or anything. Zip. That's why I was wondering if there's a setting to save and preserve these dmp files and then just let it restart.

    But it's extremely odd that it was crashing like crazy up until maybe 2 PM, and no instability since.
      My ComputerSystem Spec
  5.    03 Mar 2017 #55
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Not sure this is a crash. This sounds like a failing device and likely reason you are not seeing dumps.

    As a first step power down monitor and PC. I would disconnect monitor cable and reseat. Then I would open PC, disconnect cable to monitor and I would reseat Video card. I would also reseat any power cables that maybe attached. Then reconnect monitor cable and test.

    Now maybe AMD released a new driver but it has always engaged me before installing so I'm pretty sure yours would do the same.

    When you come back up check the driver version for your card against AMD site.


    Ken
      My ComputerSystem Spec
  6.    03 Mar 2017 #56
    Join Date : Jul 2016
    Posts : 172
    Windows 10
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Not sure this is a crash. This sounds like a failing device and likely reason you are not seeing dumps.
    Well there's a big DMP file ( 800k ) that was generated on March 1st. Then all the BSOD's and restarts yesterday, until early afternoon. THEN it's been wonderful ever since - not a one! WOW.

    When those BSOD were happening, the screen would blink and flicker first, sometimes with video lines within it. Sometimes the cursor would go from small, to 3 times the size. Then the BSOD and eventual restart.


    As a first step power down monitor and PC. I would disconnect monitor cable and reseat. Then I would open PC, disconnect cable to monitor and I would reseat Video card. I would also reseat any power cables that maybe attached. Then reconnect monitor cable and test.

    Now maybe AMD released a new driver but it has always engaged me before installing so I'm pretty sure yours would do the same.

    When you come back up check the driver version for your card against AMD site.
    Ken
    There's no reason for all that now, it's bee perfect since yesterday afternoon. This is insane.
      My ComputerSystem Spec
  7.    06 Mar 2017 #57
    Join Date : Jul 2016
    Posts : 172
    Windows 10
    Thread Starter

    Well I wish I knew what was going on, but this PC has been perfectly well behaved since the afternoon I mentioned above. No more BSOD. I can only think that they may have updated the OS so it quit doing this? It wasn't anything that I did.

    The only problem remaining, at this time, is the fact that it still won't sleep, which was the original problem last July after the upgrade to 10.
    Last edited by MamaBear; 06 Mar 2017 at 13:19.
      My ComputerSystem Spec
  8.    06 Mar 2017 #58
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Good news.

    So I can't remember where we got to on not sleeping. So....

    Go to advance power options and under "Sleep" heading, disable "Wake Timers"

    If it does not sleep when you say sleep, in a command prompt(admin) type powercfg -requests

    This should list cause.

    If it sleeps and awakens next time it awakens note the exact system

    In command prompt(admin) type powercfg -lastwake.

    If that does not show anything go to event viewer (type in cortana to find app) and look at system logs. There should be an event 107, System resuming from sleep, and closely there after an event 1, wake source. You will need to copy and post both general tab and details tab for the event 1. Thanks to @Bree for sharing these event numbers.


    Ken
      My ComputerSystem Spec
  9.    06 Mar 2017 #59
    Join Date : Jul 2016
    Posts : 172
    Windows 10
    Thread Starter

    OK, let me try that. As things are now, if I force it into sleep, it finally shuts down and then comes right back awake again. This has been happening the whole time since the July OS upgrade. Nothing seems to explain it.

    Here, I just ran these after forcing sleep and it came back awake right away, even though I'd disabled wake timers:

    Click image for larger version. 

Name:	Powercfg -requests 3-6-17 334 PM.jpg 
Views:	7 
Size:	16.4 KB 
ID:	124005

    Click image for larger version. 

Name:	Powercfg -lastwake 3-6-17 336 PM.jpg 
Views:	7 
Size:	11.4 KB 
ID:	124006
      My ComputerSystem Spec
  10.    06 Mar 2017 #60
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Well that is progress. Search [Driver] Legacy Kernel Caller yields lots of hits. Haven't had a chance to review second screen pront but I do remember it.

    Ken
      My ComputerSystem Spec

 
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