Windows 10: Black screen every Thursday, PC quit sleeping this past week.

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  1. Caledon Ken's Avatar
    Posts : 1,100
    Windows 10 Pro Build 1607
       4 Weeks Ago #41

    Great. Download and install. Create restore point before.
      My System SpecsSystem Spec

  2.    4 Weeks Ago #42

    I may have mentioned that about 4 months ago, when this started happening, I bought a backup refurbished newer model PC with Windows 8 on it. I've been so busy with my home business work, that it's still in the box.

    Now I'm thinking that it may come with Windows 10 upgrade, and if I used that BEFORE moving any of my stuff over to it, then it would have all the right drivers and everything, and be like a freshly installed OS, right?

    Then I could move my programs over - assuming they'd all run on it. My registered version of AutoCAD is from 2002 and another crucial one is Dazzle Envelope Manager, from back then too, which I still haven't managed to find a low cost modern replacement for.

    Plus of course, my entire computing life, going back to the 80's.
      My System SpecsSystem Spec

  3. Caledon Ken's Avatar
    Posts : 1,100
    Windows 10 Pro Build 1607
       4 Weeks Ago #43

    Yes it would be a new machine so undisturbed OS. I assume by 8 you mean 8.1. Otherwise there is that upgrade to go through as well. Not sure how they would package Windows 10 on that device, that said you can get to Windows 10, or at least you could two weeks ago.

    Here is how I would approach. Image existing machine or run the Recovery Media Creator routine that it comes with so you have something to fallback should things not go right. Perform all regualr Win 8.x updates. Then update to 10 however I read the next bit first.

    Your Autocad is no longer supported on Windows 10. That does not mean it won't work, it just means if something breaks there will not be a fix. Reference this link.

    Windows 10 and .NET 4.6 support for Autodesk products | AutoCAD | Autodesk Knowledge Network

    If Dazzle is the age then it is likely it is not supported either. Again support does not mean it won't work, just they won't fix and strange things might pop up.

    Might be an idea to install both in 8.x and then upgrade. There is a compatibility setting for installs you could install under, doesn't do anything for making it supported, just might allow the install to happen. Some products get very cranky when they are installed on unsupported OS's.
      My System SpecsSystem Spec

  4.    4 Days Ago #44

    Sorry I've been away for so long. I have a part time home based business and have been barely keeping up. But I was reminded by three blue screen crashes today, apparently caused by something that's making hatchy video blips on my screen, for several days now, and then the crash and usually it restarts the PC. Just now it didnt and I had to shut off the UPS.

    So, Caledon, I'm looking back at your post that begins with "Yikes. Sorry to hear that you are having such a go of it..."

    I'm using the Asus USB N-53, wireless USB adapter, which they said was "end of life" and not supported with any new Windows 10 drivers. So I should take your advice and get something new for that.

    Secondly, I have the Radeon HD 5670 video on this PC and need to go looking for the original drivers, as apparently these updates are REALLY futzing things up now, and like you said; install the old drivers and prevent updating them. Seems like a good start.
      My System SpecsSystem Spec

  5. Caledon Ken's Avatar
    Posts : 1,100
    Windows 10 Pro Build 1607
       4 Days Ago #45

    So just to clarify, is your PC booting back up?

    Assuming so I would first stop the auto restart after a blue screen so you can see the info it is providing.

    Press Windows Key +R, type sysdm.cpl, enter, click Advance tab, click on “Setting” in Startup and Recovery section. Remove check mark from “Automatically restart”.

    Usually there is an error code and it will also identify a "Sys" or "dll" that it sees as being the culprit. If you document file name and code that is a start.

    There is a BSOD reporting section within the forum with a process for reporting. They can better access root causes. Some description about what you were doing when it happen could also help.


    As to getting some new gear. Yes a new Wireless fob would help. They are very reasonably priced. As to your Radeon card, if you believe this was a recent update that killed you, you can go into device manager and "Rollback" driver.

    AMD has this driver from 2015 available.

    Previous

    It may be wise to run a product like DDU to completely remove all traces before installing.

    Download Display Driver Uninstaller - MajorGeeks

    As we discussed the Radeon is EOL as well.

    I would ensure I had a restore point created before proceeding and bootable media on hand in case it is needed. If you have a spare drive around I would also create an Image with Macrium and its corresponding boot disc. Safety first.

    Can I ask did you install a new AMD video driver. It usually asks and needs your okay to proceed. I think you said the kids use this device. They should not be using an administrator id.

    Now if device is not booting at all that is another path.


    Ken
      My System SpecsSystem Spec

  6.    4 Days Ago #46

    Caledon Ken said: View Post
    So just to clarify, is your PC booting back up?

    Assuming so I would first stop the auto restart after a blue screen so you can see the info it is providing.

    Press Windows Key +R, type sysdm.cpl, enter, click Advance tab, click on “Setting” in Startup and Recovery section. Remove check mark from “Automatically restart”.

    Usually there is an error code and it will also identify a "Sys" or "dll" that it sees as being the culprit. If you document file name and code that is a start.

    There is a BSOD reporting section within the forum with a process for reporting. They can better access root causes. Some description about what you were doing when it happen could also help.


    As to getting some new gear. Yes a new Wireless fob would help. They are very reasonably priced. As to your Radeon card, if you believe this was a recent update that killed you, you can go into device manager and "Rollback" driver.

    AMD has this driver from 2015 available.

    Previous

    It may be wise to run a product like DDU to completely remove all traces before installing.

    Download Display Driver Uninstaller - MajorGeeks

    As we discussed the Radeon is EOL as well.

    I would ensure I had a restore point created before proceeding and bootable media on hand in case it is needed. If you have a spare drive around I would also create an Image with Macrium and its corresponding boot disc. Safety first.

    Can I ask did you install a new AMD video driver. It usually asks and needs your okay to proceed. I think you said the kids use this device. They should not be using an administrator id.

    Now if device is not booting at all that is another path.


    Ken
    I just printed that, for the next time it happens. One other thing that I hadn't gotten through before, was that I just successfully ran the Intel Driver Tester and it says that there's a chipset update available from February 2016, but warns that it's generic and doesn't include any whoopee stuff that the manufacturer ( Asus ) may have included. I couldn't care less about that stuff, as I never mess with it. I just want my PC working again. So I may go ahead with that, when I get a little time.
      My System SpecsSystem Spec


 
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