Windows 10: Black screen every Thursday, PC quit sleeping this past week. Solved

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  1.    07 Jan 2017 #21

    Ok, I've been busy, but I set the power plan to defaults today, rebooted, then forced sleep. What did it do? Right in front of me, it goes to sleep, I hear the PC click, the wattage on the UPS meter goes low, THEN I hear the drive spinning up again and the screen comes back on!

    So I just ran powercfg and got:

    Click image for larger version. 

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      My System SpecsSystem Spec

  2.    07 Jan 2017 #22

    Here's what you want to see on the Power Management tab for the corresponding device. If you have multiple USB root hubs, make sure this applies to ALL of them.
    HTH,
    --Ed--
    Click image for larger version. 

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      My System SpecsSystem Spec

  3. Caledon Ken's Avatar
    Posts : 1,458
    Windows 10 Pro Build 1607
       07 Jan 2017 #23

    Thanks Ed. @EdTtittel

    IN my opinion these should all be centralized in Advance Power Mgmt settings under some new heading.

    MamaBear as we could be hunting these for a long time, lets head back to powercfg and type

    powercfg devicequery wake_armed

    and

    powercfg devicequery wake_programmable

    Windows will then report, to each query, all other items with this ability and we can address as required.
      My System SpecsSystem Spec

  4.    07 Jan 2017 #24

    EdTittel said: View Post
    Here's what you want to see on the Power Management tab for the corresponding device. If you have multiple USB root hubs, make sure this applies to ALL of them.
    HTH,
    --Ed--
    Click image for larger version. 

Name:	usbroot.jpg 
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ID:	116146
    Ok, just did a bunch of them and switched them to not allow, like you show, then forced sleep and it did the same thing - shut down and immediately woke back up. Arghh... STILL showing usb root hub as the culprit. WTF???
      My System SpecsSystem Spec

  5.    07 Jan 2017 #25

    Caledon Ken said: View Post
    Thanks Ed. @EdTtittel

    IN my opinion these should all be centralized in Advance Power Mgmt settings under some new heading.

    MamaBear as we could be hunting these for a long time, lets head back to powercfg and type

    powercfg devicequery wake_armed

    and

    powercfg devicequery wake_programmable

    Windows will then report, to each query, all other items with this ability and we can address as required.
    Ok, I just entered both of those, but am not sure how to read the results now. Will try the forced sleep now...
      My System SpecsSystem Spec

  6. Caledon Ken's Avatar
    Posts : 1,458
    Windows 10 Pro Build 1607
       07 Jan 2017 #26

    Could you print screen prints of results. Basically it should pretty much be blank. You said you shut off a bunch previously, you said you shut of wake timers, you followed Ed's suggestion and shut off more. Would be interesting to see what else Windows says is okay to wake it.
      My System SpecsSystem Spec

  7.    07 Jan 2017 #27

    This is interesting. The host controller may be on the motherboard itself? I checked this and found that the driver hasnt updated since 2006. Is this PC THAT old? It was refurbed when I bought it, but I don't recall the year.

    Click image for larger version. 

Name:	Sleep usb host controller.jpg 
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ID:	116158
      My System SpecsSystem Spec

  8. Caledon Ken's Avatar
    Posts : 1,458
    Windows 10 Pro Build 1607
       07 Jan 2017 #28

    The controller is indeed on MB. Lots of old drivers are still in use. You could try updating driver but make a restore point before you do this.
      My System SpecsSystem Spec

  9.    07 Jan 2017 #29

    Caledon Ken said: View Post
    The controller is indeed on MB. Lots of old drivers are still in use. You could try updating driver but make a restore point before you do this.
    I tried but it says I have the latest.

    This makes no sense, though, as it wasn't doing this before that last update. It was sleeping fine before that - the original issue was black screen and unresponsive.
      My System SpecsSystem Spec

  10.    07 Jan 2017 #30

    You might want to try visiting win-raid.com and reading about their updated USB 3.0 and 3.1 drivers: USB 3.0/3.1 Drivers (original and modded). I've just recently installed these on three systems after reading about them here at TenForums in the Drivers and Hardware forum here last month. They didn't work on all of my systems, but they did on 2 out of 3, and on the ones where they worked, they made a noticeable difference. Of course, if your root hub is for USB 2.0 this won't help at all, so sorry.
    HTH,
    --Ed--
      My System SpecsSystem Spec


 
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