Windows 10: Can't access my pc

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  1.    30 Dec 2016 #21

    Here are some instructions to Disable or Enable Hibernation.
      My ComputerSystem Spec

  2.    31 Dec 2016 #22

    Black screen

    i have tried everything typing powercfg/hibernation off also disable and enable but I cant stop windows installing the Nvidia gtx 560 graphics drivers this issue seems to be worldwide is Microsoft providing a resolution to this
      My ComputerSystem Spec

  3.    31 Dec 2016 #23

    This guide should help you to stop the graphic card driver from being updated automatically. See option 3.

    Here's another link that may help.
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 10,605
    Windows 10 Pro x64 Build 1803
       31 Dec 2016 #24

    My error. Sorry. powercfg /hibernate off

      My ComputerSystem Spec

  5. Caledon Ken's Avatar
    Posts : 10,605
    Windows 10 Pro x64 Build 1803
       31 Dec 2016 #25

    Okay, I re-read. Yes Windows installs the drivers for your card as it sees it. It is not necessarily downloading an update if you told it not to as per the instruction.

    Could you please posts the exact Model number of your card and the version of the drivers currently installed.

    I think we need to treat this as the Black screen issue. Sorry about by post with wrong hibernation command but hopefully you followed Spunk's link and saw the right command.

    Could you please post where you are now, the exact card details and if you got hibernation shut off.

    Shutting off hibernation was one item in the Black screen fix, then there is disconnect Logitech wireless products, updating BIOS, pretending that the screen was right and entering password blindly, so lots of options.
      My ComputerSystem Spec

  6.    31 Dec 2016 #26

    Black Screen

    Graphics card is a Asus Strix Gtx 960,2Gb.128 bit,pci Express 3.0 GDDR5 SDRAM

    Typed in powercfg/hibernate off and went back to c:windows\system32
      My ComputerSystem Spec

  7. Caledon Ken's Avatar
    Posts : 10,605
    Windows 10 Pro x64 Build 1803
       31 Dec 2016 #27


    Just so I'm clear, you said windows is downloading the GTX560 and you have the 960? When I key in either card it comes back to the same driver. Do you have the most recent driver on a USB key.

    You said you were able to enter command, excellent. Could I suggest you try a reboot to see if the Black screen issue was resolved (when you disabled hibernate windows disable Fast Startup).

    If this doesn't work can you boot into safe mode and see what driver version is listed?
      My ComputerSystem Spec

  8.    31 Dec 2016 #28

    cant load new windows 10

    i made a image backup rebooted and tried loading it afte r 5 minutes a macruim screen came up but I couldn't go to my desktop and screen still going black and caes is Gtx 960 not 560
      My ComputerSystem Spec

  9. Caledon Ken's Avatar
    Posts : 10,605
    Windows 10 Pro x64 Build 1803
       31 Dec 2016 #29

    What did the macrium screen say?

    Okay. When you get the black screen, and this was one of the things to try. Reboot, when black screen appears wait 30 seconds, press CRTL and enter your password, you are doing this blind, no box is present. Give it a moment and see if Windows desktop appears.

    If not can you boot to safe mode? My goal is to see what driver you have and if possible install the latest Nvidia driver.
    Last edited by Caledon Ken; 31 Dec 2016 at 14:35. Reason: Clarity
      My ComputerSystem Spec

  10.    31 Dec 2016 #30

    cant load new windows 10

    NVidia gtx 960 version wddm1.1 1.2 1.3 2.0 macrium screen lists all partitions but I deleted them when installing windows the latest version om NVidia is 376.33 but when driver detective downloaded the version was 372.54 but windows only are listing wddm 1.1 1.2 1.3 2.0 when it comes to building my own Pcs I ok but when something like this comes I have no idea will windows or NVidia ever sort this out
      My ComputerSystem Spec

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