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  1.    25 Dec 2016 #11
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 5,319
    Windows 10 Pro Build 1709

    Wow.

    Okay can you follow the steps to do a system restore. If not can you describe step by step what is happening.
      My ComputerSystem Spec
  2.    25 Dec 2016 #12
    Join Date : Apr 2015
    Posts : 233
    Windows 10 x64 v1703

    I'm using an Alienware 17 with Windows 10 installed on the SSD and an HDD installed for storage.
    With Windows 10 on one drive and data storage on another also consider if, at this point, a clean reinstall might be the simplest and best guarantee of getting back to a working OS
      My ComputerSystem Spec
  3.    26 Dec 2016 #13
    Join Date : Dec 2016
    Posts : 12
    Windows 10
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Please follow my directions into safe mode and see if msconfig still has check mark.

    If that doesn't work follow my instructions to get to system restore and you will see if restore points are available. TrustMe has an alternate to invoke.

    Thanks
    I got command prompt from advanced boot options, but msconfig won't launch from there. It still won't get me into safe mode with command prompt.
      My ComputerSystem Spec
  4.    26 Dec 2016 #14
    Join Date : Dec 2016
    Posts : 12
    Windows 10
    Thread Starter

    Quote Originally Posted by ComputerGeek View Post
    With Windows 10 on one drive and data storage on another also consider if, at this point, a clean reinstall might be the simplest and best guarantee of getting back to a working OS
    I'm not sure if any kind of reinstall is going to be possible because neither linux nor the windows recovery drive seem to recognize the C:/ drive at all
      My ComputerSystem Spec
  5.    26 Dec 2016 #15
    Join Date : Dec 2016
    Posts : 12
    Windows 10
    Thread Starter

    I do have quite a bit of data on the windows drive, including licensed software like photoshop and premiere elements. Only some of my data is on the D:/ drive.
      My ComputerSystem Spec
  6.    26 Dec 2016 #16
    Join Date : Sep 2015
    Posts : 281
    Windows 10 Home

    I don't know if you want to spend any money to get out of your situation but read post 16 in this thread.

    WIN 10 Admin password not working.
      My ComputerSystem Spec
  7.    27 Dec 2016 #17
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 5,319
    Windows 10 Pro Build 1709

    okay, you can't get to safe mode from Command prompt, it doesn't work that way. I maybe misunderstanding you. Can you confirm you follow these steps to get to Safe mode

    You hold the shift key down and restart your computer.
    Click on "Trouble Shooting"
    Click "Advance Options"
    Click "Start Up Settings"
    Click "Restart"
    After restart press option 4
    Machine boots (takes some time) and presents you with a password screen.

    If this doesn't work can you tell us where it breaks.

    If it works, right click Windows Start, Command Prompt(admin), type Msconfig
      My ComputerSystem Spec
  8.    27 Dec 2016 #18
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,198
    Windows 10 Pro

    Or in Safe Mode, press CTRL+ALT+Del and start the Task Manager, go to File/Run New Task and type msconfig. Go to the Boot tab and uncheck Safe Boot.
      My ComputerSystem Spec
  9.    27 Dec 2016 #19
    Join Date : Dec 2016
    Posts : 12
    Windows 10
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    okay, you can't get to safe mode from Command prompt, it doesn't work that way. I maybe misunderstanding you. Can you confirm you follow these steps to get to Safe mode

    You hold the shift key down and restart your computer.
    Click on "Trouble Shooting"
    Click "Advance Options"
    Click "Start Up Settings"
    Click "Restart"
    After restart press option 4
    Machine boots (takes some time) and presents you with a password screen.

    If this doesn't work can you tell us where it breaks.

    If it works, right click Windows Start, Command Prompt(admin), type Msconfig
    This is exactly what I do, but my problem is that I am unable to log in to safe mode at all.
      My ComputerSystem Spec
  10.    27 Dec 2016 #20
    Join Date : Dec 2016
    Posts : 12
    Windows 10
    Thread Starter

    Quote Originally Posted by spunk View Post
    Or in Safe Mode, press CTRL+ALT+Del and start the Task Manager, go to File/Run New Task and type msconfig. Go to the Boot tab and uncheck Safe Boot.
    Unfortunately I can't log in to safe mode, that's my whole problem.
      My ComputerSystem Spec

 
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