1.    21 Dec 2016 #1
    Join Date : Dec 2016
    Posts : 3
    Windows 10 upgraded from 8.1

    Unable to recover a windows installation


    I have a hp 15-g093sa laptop and it has been dropped from armchair height. When trying to boot up I got various messages saying that there was a problem. I went to the system diagnosis and found that the hard drive had been damaged. I bought a new hard drive and tried to install it as a replacement for the damaged one. Naturally there was no operating system on it and I tried to correct this using a recovery USB. I changed the boot options to boot from USB and now all I get is a white screen from Tabernus giving a report. This means nothing to me and I cannot get past it. BTY. although I had upgraded to Windows 10 from Windows 8.1 I am using the 8.1 recovery USB as I want to return to using 8.1.
    I am retired, but I have a background which included building PC's from scratch and installing operating systems but this experience was with desktop computers and IDE drives so I have lagged a little since then.
    I hope I have given enough information. Any advice would be welcomed.
      My ComputerSystem Spec
  2.    21 Dec 2016 #2

    Looking at 'Tabernus' online , it appears to be a secure data erasure system , I'm not 100% sure why it's running when you boot from the USB thumb drive.

    Have you tried making a boot recovery USB for windows 10?, I know you don't want to go back to windows 10 , but it would help eliminate the 8.1 boot device as the issue if that gave the same problem, if the Win 10 USB worked fine then we'd know what the issue was.
      My ComputerSystem Spec
  3.    21 Dec 2016 #3
    Join Date : Dec 2016
    Posts : 3
    Windows 10 upgraded from 8.1
    Thread Starter

    Thanks for your reply Wullail. I will try what you suggest and let you know.
      My ComputerSystem Spec
  4.    21 Dec 2016 #4
    Join Date : Dec 2016
    Posts : 3
    Windows 10 upgraded from 8.1
    Thread Starter

    Quote Originally Posted by Wullail View Post
    Looking at 'Tabernus' online , it appears to be a secure data erasure system , I'm not 100% sure why it's running when you boot from the USB thumb drive.

    Have you tried making a boot recovery USB for windows 10?, I know you don't want to go back to windows 10 , but it would help eliminate the 8.1 boot device as the issue if that gave the same problem, if the Win 10 USB worked fine then we'd know what the issue was.
    I have done as you suggest and windows is now installing correctly. Thanks very much for your assistance.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Unable to reset or recover Windows 10 using bootable USB drive
Hello! I initially had Windows 7 on my Toshiba Satellite laptop. I tried to factory restore, but the original partition with the manufacturer files was missing. I decided to upgrade to Windows 10 for free, as I had an activated Widows 7 OS. The...
Installation and Upgrade
Solved Unable to complete installation
Hi all. Apologies if this is a repeat topic, I had a look and couldn't see anything here that answered my question. I'm trying to do a fresh install of Windows 10 on a laptop. The laptop was previously on 7. I am also replacing the HDD with an...
Installation and Upgrade
Nvidia Geforce GTX 770 - unable to recover from a kernel exception
For the past couple of weeks I have been receiving a crash on and off, mostly while browsing, my screen will go black and then come back on a short time later with the error "Nvidia Display Driver Stopped Responding and Has Recovered" From a bit...
Graphic Cards
Solved Unable to create installation media from all 3 of my Windows 10 PC's
This worked for me a few weeks back. Today I am looking to try to reload Windows 10 on one of my desktop PC's that has just never been right after upgrade from Windows 7. I figured, trying a clean install is in order. The trouble is, as of today,...
General Support
Unable to open settings after Installation of Windows build 100159
Hi everyone, After installation of Windows 10 build I am unable to open Settings application. When I click Setting icon either on Start menu or on Taskbar Windows store opens. I reset windows store (WSReset.exe) and run sfc /scannow. But not have...
Windows Insider
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:30.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums