Windows 10: Windows 10 won't let me reset or reformat my computer. Major issues.

Page 1 of 2 12 LastLast
  1.    12 Dec 2016 #1

    Windows 10 won't let me reset or reformat my computer. Major issues.


    So today at around 4 pm, my wifi stopped working and the network drive seemed to have just disappeared and couldn't catch any networks. I restarted my laptop and then it all began. I was first meet with the bsod for windows 10. I was stuck in a loop, restarting back to the screen and restarting. Sometimes it would go to the dell supportassisnt before rebooting again.

    So no options left I install windows 10 iso into a usb and plug it in but it refuses to boot off the usb. I checked bios and change the options around and see if I could pick the usb but I couldn;t as long as the UEFI was selected. This is my bios settings: http://m.imgur.com/cJ1y99K

    I changed to legacy and managed to get to the recovery screen but I could not do anything there. I tried reset this pc option and picked keep my files but I ended up with the error " The drive where windows is installed is locked. Unlock the drive and try again."

    Then I tried remove everything but I get e error saying " Unable to reset your pc. A required drive partition is missing."



    So I have no idea what to do right now. Can someone please help me? At this point I just want to erase everything and just be allowed to install windows 10. I need to somehow use this laptop. Someone please help me. Any help will be greatly appreciated.

    My laptop is a dell 7559 windows 10.
      My ComputerSystem Spec

  2.    12 Dec 2016 #2

    Currently trying to boot the laptop goes to the dell supportassit and says no bootable devices.
      My ComputerSystem Spec

  3.    12 Dec 2016 #3

    What did you use to create the Windows 10 USB flash drive with? Please don't say RUFUS.
      My ComputerSystem Spec

  4.    12 Dec 2016 #4

    NavyLCDR said: View Post
    What did you use to create the Windows 10 USB flash drive with? Please don't say RUFUS.
    What should have I used? I just google some guides and most said rufus. At this point im over trying to recover it and just want a fresh install and to fix my partitions.
    My partitions in the install now window are these:
    drive 0 partition 1 type system
    drive 0 partition 2 type MSR
    drive 0 partition 3 type Primary (OS)
    drive 0 partition 4 type recovery
    drive 0 partition 5 type recovery
      My ComputerSystem Spec

  5.    12 Dec 2016 #5

    bump
      My ComputerSystem Spec

  6.    12 Dec 2016 #6

    xringo said: View Post
    bump
    Really? You are going to bump after 19 minutes? Wow. Maybe you would prefer live chat support?
      My ComputerSystem Spec

  7.    12 Dec 2016 #7

    NavyLCDR said: View Post
    Really? You are going to bump after 19 minutes? Wow. Maybe you would prefer live chat support?
    Cause I'd like to use this laptop.. I've tried everything, tried googling bunch of different stuff and nothing. I'm just worried and want to fix it. just bumped so someone who has knowledge around this area knows what to do.
      My ComputerSystem Spec

  8.    12 Dec 2016 #8

    xringo said: View Post
    What should have I used? I just google some guides and most said rufus. At this point im over trying to recover it and just want a fresh install and to fix my partitions.
    My partitions in the install now window are these:
    drive 0 partition 1 type system
    drive 0 partition 2 type MSR
    drive 0 partition 3 type Primary (OS)
    drive 0 partition 4 type recovery
    drive 0 partition 5 type recovery
    It's much more reliable and universally compatible to create a Windows 10 USB flash drive manually using Diskpart, or let the Windows Media Creation Tool make one for you. But anyway...

    Are you getting the above list from the Custom Install option of Windows 10 setup? If that is the case, when you have that list showing, press Shift+F10 (you might have to hold down the FN key to get the actual F10 function). That will open a command prompt. In the command prompt run:

    Diskpart
    Select disk 0
    clean
    exit
    exit

    Then when back at partition list click the refresh button. It should show Disk 0 unallocated space. Select that and next to install Windows 10 to the newly erased hard drive.
      My ComputerSystem Spec

  9.    12 Dec 2016 #9

    NavyLCDR said: View Post
    .
    Installing windows after I did the diskpart. Hopefully it boots up. Is there a reason why it never let me reset the windows but keep the files in the repair section? What went wrong? is the uefi not working? First windows 10 laptop so i have no idea why the usb boot didnt work and only legacy mode worked.
      My ComputerSystem Spec

  10.    12 Dec 2016 #10

    Installed it through legacy mode. It installed. Restarted and booted up. But however it booted into the dell supportassist and said no bootable devices. I turn it off and go into boot options and boot it off the harddrive and now its on the windows getting ready..
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Major issues in Drivers and Hardware
Hey guys, so I am only 15 so I am not the best with computers, but I am pretty good. So I've had so many issues with this thing its unreal. Probs had to reset from scratched about 5-7 times so far. So, when i first got it reset this time, everything...
Major issues with Windows 10 in General Support
Hello, I upgraded to windows 10 and now whenever I turn my laptop on it takes ages to load. When it does finally loud up I encounter a serious problem. I have no icons on my desktop and the date/time is also missing. The taskbar is completely...
Hi there, I have recently upgraded to Windows 10. However, ever since I have done this I am having issues with my audio. I use a LG TV as my monitor which I have connected via HDMI. However, whenever watching a video or listening to music on...
Like the title says Im having 3 huge bugs with my windows 10 upgrade and I would like to find if anyone can help. 1.) On my laptop I have a mic plugged into a 3.5 mm combo port. I have the reltech 6.01 driver installed and as far as I can...
Hi there, I have recently upgraded to Windows 10. However, ever since I have done this I am having issues with my audio. I use a LG TV as my monitor which I have connected via HDMI. However, whenever watching a video or listening to music on...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:53.
Find Us