save files instead of opening ... how to change ?

  1.    09 Dec 2016 #1

    save files instead of opening ... how to change ?

    New to this forum.
    Also new to windows 10 somewhat.
    My problem is when I go to open files from email accounts ( I have two e-mails)
    it will not open ..just goes to save it question .. same with downloads..
    What have I screwed up?
      My ComputerSystem Spec

  2.    09 Dec 2016 #2

    Hi, welcome to tenforums.

    There are many ways to receive and process emails, so it would help to know which email program (if any) you are using.

    As what you report seems strange, please post a screenshot (use the icon left of the video icon above your post 'Insert Image') of both cases, making the context clear.

    Was this working and then stopped, or has it never worked? Thanks.
      My ComputerSystem Spec

  3.    09 Dec 2016 #3

    My email is
    when I open the email ....I see this

    Click image for larger version. 

Name:	thumb-file-doc-bottom.gif 
Views:	41 
Size:	2.4 KB 
ID:	112973
    Files & Documents

    Ok ,I want to open the first document ... I double click it ...I get the " Save as "window

    How do I get it to just open?
    What setting did I mess up?

    FYI : This doesn't happen with gmail
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 11,197
    Windows 10 Pro x64 Build 1803
       10 Dec 2016 #4

    If you hover over icon do you get a menu? Is there a context menu if you right click? What happens if you single click?

    Agree my gmail and outlook accounts provide a "View / Open" when clicked on.
      My ComputerSystem Spec

  5.    14 Dec 2016 #5

    I'll try to explain this a little better.
    Here is a post from another forum
    If I try to open the attachment will send me to save as.
    How do I change this to just open?

    Recently the sheriff noticed that bandits roamed in the surroundings, probably to plunder the bank or get rid of the ballast from the lumberjacks of their pay.
    He ordered immediately the construction of a gallows to make them think and punish them if need

    DSCI1489.JPG (150.51 Kb)
      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 11,197
    Windows 10 Pro x64 Build 1803
       14 Dec 2016 #6

    You can't change the way a program works unless it has options / tools / settings where behavior can be modified. You may notice slight behavioral changes using different browsers but basicactions are coded by the developers.

    I don't have your mail program so you will have to determine if there is a "Setting". You can also contact the vendor of the product and ask them how do I change this behavior. You may also lobby your vendor to add functionality. I would check their forum to see how they handle user input. They may even have an answer within their forum on changing the "Save as".

    In your original post I think you said you double clicked and it opened save as. I believe the words Open and View are somewhat interchangeable in this context. My question was what happens if you hover, right click or single click.

    Sorry I don't have a better answer.
      My ComputerSystem Spec

  7.    14 Dec 2016 #7

    I'd agree with that- I'm afraid I can't recognise which program you're using- or browser so can't comment further.
      My ComputerSystem Spec

  8. Caledon Ken's Avatar
    Posts : 11,197
    Windows 10 Pro x64 Build 1803
       14 Dec 2016 #8

    It looks like for web based mail. I tried to go but Malwarebytes didn't like something and I the ejector seat button. It may just be a typo as I see as a Broadband supplier.
      My ComputerSystem Spec

  9. Posts : 51
    Windows 8.1 Pro & Windows 10 Pro
       15 Dec 2016 #9

    in your example, those are all Office files. Work and Excel. Most programs don't open them up because of security concerns. They can contain macros that could execute upon opening. If you have Office installed, they would open but in Office's Safe Mode where you have to click on the Enable button in the yellow bar at the top of the open document. I'm not sure about other programs like Open Office, but I would expect that they have similar safeguards. If you don't have a program that will open them at all, Windows will only allow saving.

    If you do have Office, check you file associations to see what those file extensions are mapped to. Go to Settings and in the search bar at the top, type 'extensions' and choose the option 'Choose a default app for each type of file'
      My ComputerSystem Spec


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