Windows 10: Have to use CTRL-ALT-Del more lately!

  1.    07 Dec 2016 #1

    Have to use CTRL-ALT-Del more lately!


    I have an Asus Laptop running Windows 10 and this is a really fast machine however..........................................

    Recently (usually in the first 30 mins of booting up, the page I am on freezes and I have to Ctrl-Alt-Delete perhaps two or three times and then I get a blue screen with options and I click on ...mgr (forget what it is called!) and the page I was on then re-appears!

    This rarely happens through out the day once I am using the laptop regularly. Any ideas as to what could be wrong anyone?

    Thanks
    Moggie
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 1,484
    Windows 10 Pro Build 1607
       08 Dec 2016 #2

    One wild guess, re-seat your memory and your drive. Look up on youtube how to get at these components. Mishandling these can lead to dead laptop. I say this because you said it takes about thirty minutes. In those thirty minutes your laptop is warming up and expanding ever so slightly. Once it has warmed up you said it runs. Could also be bad solder joint, lets hope not as very difficult to find / resolve.

    These components are relatively easy to reseat. Cables and connectors can also be reseated but know how to do this as a dead laptop is not the desired outcome. Again, wild guess based on your description.

    To help clarify your post which Asus laptop model do you have? When you say the page freezes I assume you mean your browser freezes, which browser are you using? It seems that more than your browser is freezing as your out is the three finger salute. Can you right click in a clear area of the task bar and then access Task Manager to shut down offending app. You do need to document your steps to get better answers. Have you check Asus forums for similar problems?
      My ComputerSystem Spec

  3.    08 Dec 2016 #3

    What security software do you use, does it update or scan in the first 30 minutes ?
      My ComputerSystem Spec

  4.    09 Dec 2016 #4

    Sorry Caledon Ken
    It is an Acer Aspire V (not Asus!) I use.

    It happens if I am in a website via BING which is what I use as a search engine. I did not know that rather than Ctrl-alt-del I can right click in task bar! Tried it and it works same and I can then click on Task Manager. What happens then is sometimes it clears the page and I have to go into it again and sometimes the original page I was looking at reappears and is useable!

    Re. FrillyBits point - I use Avast Professional security as I have for years and it is very good. I have this set to update when I say so it is not doing anything during first 30 mins.

    I will keep watching and when it happens again I will take note of what is happening elsewhere at the time.

    Thanks to you both
    Moggie
      My ComputerSystem Spec

  5.    09 Dec 2016 #5

    Try a Clean Boot. If that works, then add one disabled Service or Startup Item, rebooting each time, until the computer starts acting up, then you will know what the problematic program is,
      My ComputerSystem Spec

  6.    11 Dec 2016 #6

    Problem seemed to be either in Clean up or Malware progs in start up.

    Removed them and seems ok now.

    Thanks everyone
      My ComputerSystem Spec


 

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