Windows 10: Weird Mouse/Cursor Problem Since I've Had My Windows 10 Computer

  1.    05 Dec 2016 #1

    Weird Mouse/Cursor Problem Since I've Had My Windows 10 Computer


    Seems it's one thing after another. Almost everyday, twice today, it just happened again, my cursor is lost on the screen and my mouse seems to stop working, although the light is on and it's okay.

    I end up having to do an 'illegal' shutdown of my computer, actually holding down the power button for 6 seconds until it shuts down. Then I have to restart and everything's working okay again with the mouse. Of course I get the notice each time that my last session ended abruptly, do I want to resume. I never do, I'm so annoyed.

    Any idea of why this might be happening? Didn't happen on my old Windows 7 computer. I'm not a 'geek' by any means, just would like a simple explanation and maybe a way to not have this happen again.
      My ComputerSystem Spec

  2.    05 Dec 2016 #2

    Try pressing CTRL+ALT+DEL and start the task manager. Does that work?
    You can also try a Clean Boot. and see if that works
    Last edited by Brink; 06 Dec 2016 at 08:09. Reason: updated link
      My ComputerSystem Spec

  3.    05 Dec 2016 #3

    Thanks Spunk! I have tried pressing ctrl/alt/delete and it doesn't help. I'm a little shy about doing a clean boot for a mouse problem, but I'll keep that in mind for the future. I appreciate your advice.
      My ComputerSystem Spec

  4.    05 Dec 2016 #4

    Clean Boot is used to trouble shoot drivers and programs that are causing problems. It is not permanent and can be reversed at any time. If your mouse and keyboard both shut off at the same time, then that would be something with your USB ports or drivers.
    What is the model# of your HP Desktop? You can go to the HP Support/download drivers site HP Technical Support, Help, and Troubleshooting | HP® Customer Support
    and type in your model# and choose your version of Windows 10 (ie) 32bit or 64bit and download the Chipset Driver (USB Support) and also if they have a USB 3.0 driver.
      My ComputerSystem Spec

  5.    10 Dec 2016 #5

    spunk said: View Post
    Clean Boot is used to trouble shoot drivers and programs that are causing problems. It is not permanent and can be reversed at any time. If your mouse and keyboard both shut off at the same time, then that would be something with your USB ports or drivers.
    What is the model# of your HP Desktop? You can go to the HP Support/download drivers site HP Technical Support, Help, and Troubleshooting | HP® Customer Support
    and type in your model# and choose your version of Windows 10 (ie) 32bit or 64bit and download the Chipset Driver (USB Support) and also if they have a USB 3.0 driver.
    This is the model I have Spunk, have not resorted to trying the Clean Boot yet, but thanks for the info.

    HP 251-a123wb Desktop PC with Intel Pentium J2900 Processor, 4GB Memory, 21.5" Monitor, 1TB Hard Drive and Windows 10 Home
      My ComputerSystem Spec

  6.    15 Jan 2017 #6

    My mouse and keyboard still freezing up at least once a day, twice today so far. Each time I have to force a shut down by pressing the off button on my computer and holding it in for 6 seconds until the computer shuts off. I really hope I'm not damaging my computer by doing this so frequently.

    I've changed out both the mouse and the keyboard, both freeze up and do not work when this happens. No keys work, so I can't do ctrl/alt/delete, etc. When I reboot and get back online, I always get the message that 'my last session stopped unexpectedly, would I like to resume.'

    Without doing the clean boot or downloading drivers, anybody just have an idea as to why this is happening when I'm online?
      My ComputerSystem Spec


 

Related Threads
While browsing the web, the mouse cursor freezes. You need to reset the computer to continue to browse the web.
hello, I have been using dual screen for a while now. But recently my mouse has been changing randomly on my second monitor. When I start my PC theres litterally no problem but after a while the cursor randomly changes to what you can see on the...
This was a small, non-issue previously; I would turn on my computer, login to Windows and sometimes I wouldn't be able to click anything on my taskbar. Hitting the Windows key on my keyboard fixed this. This happened before the anniversary update...
Cursor looks weird and jagged in General Support
Ok I just got a new computer (asus m32) and installed windows 10 on it, and after installing all my apps and stuff, i added the cursor pack that i always use, and was met with this: 96525, after messing around trying to figure this out, i found...
Hi all. I upgraded to Win10 from 7 a few weeks ago and generally it has been pretty good. There were a few driver issues I have mostly sorted out, including the touchpad driver, which I had to override with an older one since the one which came...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:02.
Find Us