Window crashes when I go private browsing


  1. nijjhar
    Posts : 92
    Windows 10 Pro
       New #1

    Window crashes when I go private browsing


    Hi,

    My computer is crashing again especially when I go private.
      My Computer
    Quote Quote

  3. spunk
    Posts : 4,791
    Windows 11 Pro 64 Bit 22H2
       New #2

    We need a lot more information. What is the model# of your Acer computer?
    What browser are you using? (ie) Edge, IE, Chrome etc
    What happens when you browse InPrivate? Do you get a BSOD?
    Run the troubleshooter for Windows apps
    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    You can also try running the computer in a Clean Boot
      My Computer
    Quote Quote

  4. nijjhar
    Posts : 92
    Windows 10 Pro
    Thread Starter
       New #3

    Hi Brother,

    My Acer is X3810 and is very old. I get a good size dump file after crash. I use Cleaner to delete them.

    Yesterday, I reloaded Win 10 but today crashes again. I did update my Windows 10 this morning. There were two updates.

    I use IORBIT updater and it is up-to-date.





    spunk said:
    We need a lot more information. What is the model# of your Acer computer?
    What browser are you using? (ie) Edge, IE, Chrome etc
    What happens when you browse InPrivate? Do you get a BSOD?
    Run the troubleshooter for Windows apps
    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    You can also try running the computer in a Clean Boot
      My Computer
    Quote Quote

  6. spunk
    Posts : 4,791
    Windows 11 Pro 64 Bit 22H2
       New #4

    Did you try the troubleshooter?This model does not support Windows 10.
    The dump file is saved so that we can determine what the error is. Deleting them doesn't help us help you.
    Go to Start/Search and type devmgmt.msc, Right click the devmgmt results and Run As Administrator. In the Elevated Device Manager, are there any devices with Yellow flags? If so, these devices need drivers. Even if there are none, you should update these two drivers.
    You do not need to use any 3rd party apps to download drivers, just go to the Acer driver site for your model. Product support
    Download the Chipset Driver, install this first. Unzip the driver file to your download location. Open it and Right click Setup.exe and choose Properties/Compatibility/ make the driver file compatible with Windows 7, Run As Administrator.
    Next download the VGA driver, and do the same.
    After rebooting, go to Start/Search and type CMD, Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press enter. This will replace any missing system files
      My Computer
    Quote Quote

 

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