Install AU on unsupported laptop
My father has an older Acer laptop that he purchased over 3 years ago. It came running Win8.
When the WinX upgrades were freely offered, I had him upgrade to WinX. However, he says that recently it keeps trying to install an update and will freeze up with the rotating dots. If he kills the laptop three times after it does this, it will revert with the message "Error: We couldn't complete the updates. Undoing changes. Don't turn off your computer."
Near as I can figure, it is not taking the AU. I went online to find out about the machine. It's an Acer Aspire E1-571-6853, originally came with Windows 8, and Acer shows no support for WinX for this machine (it's not an E5-571, it's an E1-571). I wish I had known that before.
But anyway, I was wondering - is there a way to install the AU over the current 1511 build without losing data or having to clean install on this machine? Anyone have any ideas on what tricks I could use? He is not a ßeta tester, and I don't think he is going to spring for a new laptop any time soon, so those ideas are out of the questions.
Worst case scenario, is there a way to block the AU so he is permanently on 1511? I do need him to receive all other updates, just not that one for AU, if this is the route that I end up going.
I've DLd all the relevant Drivers for the machine (all Win8) as well as updated to the current BIOS on the machine as well. Not really sure what else to try, so I'm asking y'all.
Last edited by johngalt; 26 Nov 2016 at 20:50.