Windows 10: unable to get the Windows 10 upgrade icon

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  1. Posts : 281
    Windows 10 Home 64-bit and ANDROID Lollipop
       14 Jun 2015 #1

    [QUOTE=IownAmoneyPit;249188]@Brink I was also able to reserve my copy of Windows 10 using OPTION TWO via task scheduler after installing the required updates but not yet seeing the "Get Windows 10" icon in the notification area after a few restarts and almost a day of waiting.

    When I used OPTION TWO at Step #4 A) A) In the middle pane of gwx, right click on launchtrayprocess , then I chose Run from right click menu.

    I am one of the many people who are unable to get the Windows 10 upgrade icon, compatibility app and reservation option despite having Windows 8.1 meeting all the criteria (in the MS FAQ). Although having very limited expertise I have tried many fixes without success, in particular the fix involving a download from DropBox and a Registry edit suggested in the MS Community Forum, and the activation of gwx in Task Scheduler in described Windows Ten Forum.
    In the case of the latter, after restarting my Tablet I find that gwx does not show up in the icons customisation Window as I believe it should ( Ihave seen a screenshot of this). So what do I do to get it (and hopefully the upgrade icon) to appear?


    PS I hope I have posted in a suitable place ---- I am having difficult understanding how this Forum works.
      My ComputerSystem Spec

  2. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       14 Jun 2015 #2

    Hi clayto,

    Are you running Windows 8.1 RT on the tablet? That OS does not qualify for the upgrade.
    To make this easier, please update the System Specs in your forum profile with complete information.

    • In the System Manufacturer/Model Number field, manually type Desktop or Laptop adding it to the information already in the field. The specific model number is important - there are often many models of a given series.
      For example, my machine is a HP Pavilion dv6, but there are tens of the dv6 series, so dv6-6c10us is the specific model.

    • Specify Custom Build as the manufacturer if it is not an OEM machine.

    The easiest way to do this is to use the information from a PUBLISHED Speccy report.
    See: Speccy - Publish Snapshot of your System Specs

    Post the link to the report that Speccy gives you and also open the Speccy link.
    Then click here to view your System Specs on this forum.

    When you have both windows open, put them side-by-side and simply copy the information, field by field, from the Speccy report to your System Specs.

    To see what information other members provide in their System Specs, click on My System Specs in the lower left of any post by any member.


    See if there's anything here that helps with the gwx icon. You mentioned the batch file, did you run all options?
    Solved Get Windows 10 (gwx) app: Appraiser and Reservation notification icon - Windows 10 Forums

    Take a look here for information re: Tenforums.
    Board FAQ

    Setting and Profile Features

    Reading and Posting Messages

    It just takes a while to find things, after a short while you'll be a TenForums ( TF) guru

    Ask any question about Windows, Hardware, or the forums - members are very helpful.
      My ComputerSystem Spec

  3. Posts : 281
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       15 Jun 2015 #3

    Getting the upgrade icon and app

    Thanks for your detailed response. No, my 8.1 Tablet is not a RT. It is less than a year old and I know it is OK for the upgrade. I checked some time ago with the distributor Quantum Suppliers who emailed all its customers to say what it had sold us is eligible, as well as on the MS Community Forum; I have checked on the Windows Upgrade Assistant for
    W 8, but not able to check the latest for W 8.1 because I cannot get it; none of the reasons for not getting the upgrade icon given in the MS FAQ apply to me, I have the updates, etc.

    I will try to get my system details filled in today from a Speccy report and will follow the link you supplied regarding gwx


      My ComputerSystem Spec

  4. Posts : 281
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       15 Jun 2015 #4

    Getting the upgrade icon and app

    System details now submitted. I do not know what the 'cooling system is ---- do Tablets have cooling systems?


      My ComputerSystem Spec

  5. Posts : 281
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       15 Jun 2015 #5

    I tried all the Drop Box batch file fixes about a week ago, they did not fix the issue. I have tried to get gwx to work in a couple of ways in the past fortnight, including setting it to run in the Task Scheduler, but it has not worked. gwx does not appear in the 'Show hidden icons' menu as I believe it should. Therefor it seems to me likely that there is were the problem lies? Unfortunately I could not find anything in the article you provided a link to which would do anything I haven't already done about gwx. What more can I do?

    Choices in the batch file:

    1: Check Update Status
    2: Quick-Method #1 [JC from]
    3: Quick-Method #2 [KevinStevens_845 from]
    4: Long-Method #1 [Yaqub K from]


      My ComputerSystem Spec

  6. Posts : 281
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       15 Jun 2015 #6

    A WARNING! I am passing on this warning I have just received:

    'The free upgrade is likely to mean that millions of Windows 8 and 7 users will make the upgrade. So, naturally, the cybercriminals are trying to get in on the action.

    A new adware app has appeared that claims to be Microsoft's official update tool but which, in fact, actually wipes files from your computer. '

      My ComputerSystem Spec

  7. Cliff S's Avatar
    Posts : 21,736
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       15 Jun 2015 #7

    clayto said: View Post
    A new adware app has appeared that claims to be Microsoft's official update tool but which, in fact, actually wipes files from your computer.
    That took longer than I thought it would.
      My ComputersSystem Spec

  8. Posts : 281
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       15 Jun 2015 #8

    Why has MS not (so far) provided an Upgrade Assistant to W10 online, similar to the one for upgrading to W 8.1? Surely that would largely eliminate the current flood of anxious and frustrated postings on various forums, not least the MS Community Forum itself? It is my guess that even if they are not bothered about 'reserving' W10 many want to have their current system checked for compatibility, so than can either give up on the idea of upgrading, or else make preparations for it.

      My ComputerSystem Spec

  9.    15 Jun 2015 #9

    Just follow the header and run the highlighted exe. Works for win 7 or 8, 8.1, 8.1.1

    Click image for larger version. 

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      My ComputerSystem Spec

  10.    15 Jun 2015 #10

    gwx wont run for me. I'm currently on Windows 7 Pro.
      My ComputersSystem Spec

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