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  1.    2 Weeks Ago #1

    PC Starts but will not boot into Windows


    Hi

    I have an ASUS PC about three years old, when I turn it on the everything sounds normal,
    fans etc running, the white on black boot messages come on, then the meassage "Press DEL to enter setup"
    shows but nothing firther happens, pressing DEL or Delete does nothing.

    I have tried booting to a bootable DVD (Windows 10 Install disk) but still just get to the "Press DEL to enter setup"
    screen. The BIOS was set to boot to the DVD Drive first.

    I have tried booting into safe mode using F8 but that does not change a thing, I just cannot get past the
    "Press DEL to enter setup" screen.

    There are no attachments such as USB drives or printers, scanners etc.

    Any ideas on what I can try.

    Thanks

    Daniel
    Last edited by daniellouwrens; 2 Weeks Ago at 17:31.
      My System SpecsSystem Spec


  2. Joined : Aug 2016
    Posts : 270
    Windows 10 Home
       2 Weeks Ago #2

    daniellouwrens,

    Do you feel comfortable opening up the box, disconnecting all the HDD cables, and connecting them again?
    It's just a starting point, but it might help. While you are inside, also check all other cables to make sure they are OK.
    Last edited by cottonball; 3 Days Ago at 22:19.
      My System SpecsSystem Spec

  3.    2 Weeks Ago #3

    Hi

    I disconnected then reconnected all cables, I have two hard drives and noticed that the boot screen shows only one, then goes to the "Press DEL to enter setup" as before then goes no further, I disconnected one drive and on boot the screen showed "Can't find any device" then continued to boot into Windows.

    Connecting just the other drive showed "Can't find any device" but did not boot into Windows, (there is no OS on this drive so not suprising).

    Connecting both drives goes back to the original problem and connecting just the first drive show"Can't find any device" but did not boot into Windows again.

    I cannot understand why this is happening, the device shoing on boot is the first drive after the DVD to load but if both drives are connected than nothing loads.

    Hope you can see what I am saying.

    Cheers

    Daniel
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Los Angeles
    Posts : 407
    Windows 10 Pro
       2 Weeks Ago #4

    The drive that when disconnected, allows you to boot to Windows, has failed.
    Unplug the SATA cable from the Motherboard for that drive as well as it's power plug. If you still get the "Can't find any device" message With that drive disconnected, Press Del at bootup to enter Setup (Bios) Look for the SATA port that drive is plugged into and Disable it. Move the other drive to First Boot Device. Save and Exit
    Pull the drive out of the computer, attach the power plug only and power the computer up, placing the drive to your ear, does it spin up? If not, it has failed and needs to be replaced.
      My System SpecsSystem Spec

  5.    2 Weeks Ago #5

    Hi given that the disconnected drive that allows a Windows boot has failed, I have disconnected that drive
    and it's power cable. and I get a Cant find device, the boot drive is the first device after DVD. so I'm not sure what to do,
    the disconnected device does not show in the BIOS, as far as I can see.

    Cheers

    Daniel
      My System SpecsSystem Spec

  6.    2 Weeks Ago #6

    Hi

    The bad drive is disconnected and does not show in the Bios, the boot still shows "Can't find any device" but does boot into
    windows.

    With the bad drive connected it does not go past the 2nd "Press DEL to enter setup" screen and will not proceed to either the DVD or windows.

    Anything else I can try?

    Thanks

    Daniel
      My System SpecsSystem Spec


  7. Joined : Jun 2016
    Los Angeles
    Posts : 407
    Windows 10 Pro
       2 Weeks Ago #7

    If you still get the "Can't find any device" message With that drive disconnected, Press Del at bootup to enter Setup (Bios) Look for the SATA port that drive is plugged into and Disable it. Move the other drive to First Boot Device. Save and Exit
    Follow the instructions in the quote above.
      My System SpecsSystem Spec

  8.    3 Days Ago #8

    spunk said: View Post
    If you still get the "Can't find any device" message With that drive disconnected, Press Del at bootup to enter Setup (Bios) Look for the SATA port that drive is plugged into and Disable it. Move the other drive to First Boot Device. Save and Exit
    Follow the instructions in the quote above.

    Hi, I have been away for two weeks and have just got back to this.

    My problem is that I do not understand the advice, having disconnected the "bad drive" I get the
    "Can't find any device" I press DEL and get into the bios, if I disable the drive (which is the boot drive) there is no other drive
    to make the First Boot Device.

    Just to clarify the situation.

    With both drives connected the PC will not go past the DEL instruction and will not go to BIOS Setup nor will it boot to the DVD
    With only the "Bad" drive connected the same happens
    With only the Boot Drive connected I get the "Can't find any device" the the PC boots to Windows or I can press Del and get into the BIOS Setup.

    Hope you get what I mean and can clarify what I should do.

    Regards

    Daniel
      My System SpecsSystem Spec


  9. Joined : Dec 2015
    Posts : 127
    Windows 10 Ent, Pro & Home
       3 Days Ago #9

    You have to have an OS system on the drive to Boot. So you need o reinstall Windows to boot.
      My System SpecsSystem Spec

  10.    3 Days Ago #10

    wyldman68 said: View Post
    You have to have an OS system on the drive to Boot. So you need o reinstall Windows to boot.
    Hi

    Windows is installed on the drive, see above "PC boots to Windows"

    Cheers

    Daniel
      My System SpecsSystem Spec


 
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