Got a New Laptop, Needing Expert Advice.

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  1. Posts : 369
    Windows 10 x64 Pro 22H2
       #1

    Got a New Laptop, Needing Expert Advice.


    Hi there, guys!

    I just recently bought a bew laptop, an Acer Aspire E15-553-1768, and, while I'm enjoying it so much, I'm having some lil' annoyances that I'm sure you can help me to solve.

    The first, I'm experiencing some sort of "poor colors" representation on my laptop screen (whole specs in my system specs section)... kinda, looking washed out, or like if they don't blend or as if you look at a BMP file with indexed colors (or low color count)... Is this an issue with the VGA or the monitor? I've tried configuring via the AMD Control Center... but I not able to find a configuration for that... probably I need to calibrate the monitor? It's a laptop monitor... I have the latest drivers from AMD so I can work with Photoshop without issues...

    The second, how much V-RAM does my GPU can allocate? GPU-Z tells me this GPU has 512 MB (Really?... I thought this thing had 1 GB or so...) Dxdiag reports that this can take as much as 8 GB max, while AIDA64 reports 3 exact VGA cards (Or instances), of 512 MB... giving the amount of 1.5 GB total... And System Properties only reports it's taking 512 MB of my 16 GB available. I have this weird feeling that all my monitor software is either wrong, or the GPU only uses 512 MB or V-RAM... does anyone that knows this arquitecture can confirm?

    Third, This CPU is able to handle AMD-V instruction set, but VMware says this is not enabled in the bios (UEFI), funny enough, I can install linux mint KDE x64 and Windows 7 x64 without any problem, just I can't manually select either the AMD-V or AMD-Vx (?) from the dropdown list in CPU features... Is there any way to enable this? I've looked for the solution for no avail, you are my only hope (unless I don't really need to enable anything)... Supposedly, my last resource is to update my UEFI bios... no clue on that, I always try to avoid messing with bios unless it's no other solution and it really affects me. I used Securable to see if I had any problem, but says this CPU is AMD-V cappable, as it is... nothing about BIOS disabled or such... I've heard AMD-V is always enabled by default and no one can disable that via BIOS or UEFI... is that true? If so, why VMware cannot detect it properly?

    My whole system specs are fullfilled, let me know if you need more info, so I can gather it from any program at my hand. Oh... if this helps too, the battery of this laptop cannot be removed (seems is internal)

    Thanks in advance for your help, guys
      My Computer


  2. Posts : 7,128
    Windows 10 Pro Insider
       #2

    To get VMware to run there is a setting in the Bios that needs to be turned on. I forget what it's called. I had to do that on my 2 HP desktops.
      My Computers


  3. Posts : 369
    Windows 10 x64 Pro 22H2
    Thread Starter
       #3

    Winuser said:
    To get VMware to run there is a setting in the Bios that needs to be turned on. I forget what it's called. I had to do that on my 2 HP desktops.
    Sadly, this BIOs has no option to enable or disable this feature... then, some sites say that, at least, in the case of AMD CPU's, AMD-V is always enabled no matter what... I'm puzzled on this one XD...
      My Computer


  4. Posts : 369
    Windows 10 x64 Pro 22H2
    Thread Starter
       #4

    Just tested my graphics problems... on external monitors either VGA or HDMI, this problems doesn't occur...
    Any ideas?

    Reading some threads in google... seems it's the flex or the display that got the problem... what do you think?
      My Computer


  5. Posts : 129
    WINDOWS 10 x64-bit
       #5

    FerchogtX said:
    Just tested my graphics problems... on external monitors either VGA or HDMI, this problems doesn't occur...
    Any ideas?
    Reading some threads in google... seems it's the flex or the display that got the problem... what do you think?
    HI!
    If you have tested via VGA and HDMI then it could possibly be either the Screen/monitor problem; but
    still it could be graphics card too. It's tough but seeing as you have noted no problem with using VGA and HDMI.
    Then it's the hardware of the screen it's self. You ruled out the other things I'd think are creating this problem.
      My Computer


  6. Posts : 369
    Windows 10 x64 Pro 22H2
    Thread Starter
       #6

    Well... tried using Refresh PC option... display is the same... just 16bit-like colors...
    I had to try it... was my last chance, no updates made this, no drivers... seems the display simply is damaged or something is not working from it. So yeah, @Captain, seems it's the display... so, time to use my warranty... tough luck

    I really hope this brand is good for monitors... AIDA64 reports this as a monitor manufacturer for this laptop in particular...
    AUO - Display Product

    I been told that some monitors just can't handle a big amount of colors because they are cheap... is that true? Is there such monitors? It could be weird though... ths monitor has almost the same specs as my old laptop's display (Except for the Pixel density, that is 101 for this display, 112 for my old aspire 4535... I resist to believe 11 points make a difference though)... and this thing is WXGA, just like the old display....

    I'm puzzled again...
      My Computer


  7. Posts : 129
    WINDOWS 10 x64-bit
       #7

    And your sure you did not bump a some setting?
    As for cheaper ones not showing that wonderful crisp picture;
    it's true and not true. Let me explain it all depends on the brand and the model.
    I will say name brand is king here but not necessarily needed. There are good
    off branded ones that work with out incident.
    Last edited by Captain; 19 Nov 2016 at 02:07. Reason: Adding more info
      My Computer


  8. Posts : 369
    Windows 10 x64 Pro 22H2
    Thread Starter
       #8

    Any clue about those AUO things? Seems they are replacing Samsung in some stuff... I'm looking for some reviews... seems they are not bad quality (I was afraid of that)... but I'm not 100% sure either...

    About some setiings... nothing touched right now, since it's now refreshed, and since the UEFI bios look a lot limited, I didn't mess with that / didn't bother to.
      My Computer


  9. Posts : 129
    WINDOWS 10 x64-bit
       #9

    FerchogtX said:
    Any clue about those AUO things? Seems they are replacing Samsung in some stuff... I'm looking for some reviews... seems they are not bad quality (I was afraid of that)... but I'm not 100% sure either...

    About some setiings... nothing touched right now, since it's now refreshed, and since the UEFI bios look a lot limited, I didn't mess with that / didn't bother to.
    As for as I know man, they up there in quality, I mean they are not the best, but they
    are not trash that's for sure. I have some folks that use them with no problems; could
    also be you just got a tainted one? I still feel that if you done what you have indicated to
    try and fix the problem I'd be betting that it's more of a hardware problem and not a setting.
    I'm still leaning towards graphics card problem but yet it works fine in all other manners of such (HDMI and VGA)
    Just be patient.. a better nerd then I will see this post he/she may know something I don't.
      My Computer


  10. Posts : 369
    Windows 10 x64 Pro 22H2
    Thread Starter
       #10

    I guess I just got a bad display after all... I mean, It's impossible for me to believe that this laptop, that just has been released this year, with the latest Bristol Ridge APU (A12 9700P) with so "high end, not so high end" specs has to get a crappy monitor...

    I'm so killing Acer if that is true!!!... But, you are right, let's wait for the rest to see this thread and say something in the matter... I guess is just as simple as replacing my display with another working one.

    Thanks for the goku image though
      My Computer


 

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