1. Joined : Nov 2016
    Posts : 4
    Windows 10
       4 Weeks Ago #1

    Help please - automatically reparing


    Hello I've recently tried to factory reset my PC after trying to do so I get an error . When my computer starts up it says automatically reparing . Do I need to buy something if so what? Then takes me to a blue screen. It asks me to get a disc or USB or something but I don't have nothing so i need to buy I assume. Why did this happen and delete an import file ? How do I fix please help. Il provide as. much info as possible. I had windows 10. The computer messed up is desktop from Asus .I followed these steps accordingly How to Reset Your Windows 10 PC. so why did this happen ?? This what message says on the blue screen below.

    Recovery
    Your pic/device needs to be repaired the operating system couldn't be loaded because the kernel is missing or contains errors.

    File\windows\system32\ntoskrnl.rxe
    You'll need to use recovery tools
    If you don't have any installation media(like a disc or USB device) contact your PC admin or PC device manufacturers .

    Press enter to try again
    Press f8 for startup settings
    Press ESC for urfi firmeware settings
    Press f9 to use a different operating system
    Last edited by Copethevayne; 4 Weeks Ago at 13:45. Reason: Adding desktop
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 6,423
    Windows 10 Pro
       4 Weeks Ago #2

    You can download Windows 10:
    Windows 10 ISO Download - Windows 10 Forums

    Then you can either burn a DVD from the ISO file image or create a bootable USB flash drive:
    USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums

    Then you can boot the computer from the Windows 10 DVD or USB flash drive and re-install Windows 10. If you have files that you need to save from your previous install, there are utilities you can boot from to copy your data files to a flash drive or USB hard drive such as Kyhi's recovery tools:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My System SpecsSystem Spec


  3. Joined : Nov 2016
    Posts : 4
    Windows 10
       4 Weeks Ago #3

    How am I suppose to download windows 10 if when I start the computer the blue screen comes up ?
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 6,423
    Windows 10 Pro
       4 Weeks Ago #4

    How are you posting here on the Internet?

    You'll have to use a working computer to download Windows 10.
      My System SpecsSystem Spec


  5. Joined : Jun 2016
    Posts : 1,383
    Win10 1607
       4 Weeks Ago #5

    You don't say what laptop you have ( I assume laptop from link your provided) but they usually have there own built in factory restore setup too eg press F2 or F11 during Boot etc , check your manual or online for the instructions.


    I assume you are aware a full factory reset/restore wipes all data from the PC , I believe HP at least has an option much like Win10 to save your files too though , so read the instructions carefully.....


    KB
      My System SpecsSystem Spec


  6. Joined : Nov 2016
    Posts : 4
    Windows 10
       4 Weeks Ago #6

    My phone. So I download it on a USB then put it in my computer that's messed up?
      My System SpecsSystem Spec


  7. Joined : Nov 2016
    Posts : 4
    Windows 10
       4 Weeks Ago #7

    I'm on an Asus desktop
      My System SpecsSystem Spec


  8. Joined : Jun 2016
    Posts : 1,383
    Win10 1607
       4 Weeks Ago #8

    Copethevayne said: View Post
    I'm on an Asus desktop
    Ok your link was to Laptop magazine ...there are tutorials like that one right here on TenForums in the Tutorial Section.

    As a Premade Computer you may find it also has the PC Recovery option built in at Boot too ...check you Manual or your Model's Webpage, or link that page here for more help if needed. (and fill in your system specs)

    Yes you would need a friend's or family members computer to make the dvd or usb boot drive with win10....
      My System SpecsSystem Spec


  9. Joined : Oct 2014
    Posts : 1,324
    W10 Pro + W10 Preview
       4 Weeks Ago #9

    Copethevayne said: View Post
    How am I suppose to download windows 10 if when I start the computer the blue screen comes up ?
    When your blue screen appears is there an option to turn OFF?
    If so click it and choose option to restart, at same time hold down Shift key.
    This will bring up a screen with many options for recovery.

    Another thing you can try is start the computer then hold down the start switch, you should try this several times to fire up M$ recovery.
      My System SpecsSystem Spec


 


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