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  1. Joined : Aug 2015
    Miami, FL
    Posts : 8
    Win 10 x64
       03 Nov 2016 #1

    Popup from HP


    A few days ago I started getting an annoying pop up from HP which comes up every time I open my computer. I cannot get rid of it. See attachment.

    Click image for larger version. 

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      My System SpecsSystem Spec


  2. Joined : Aug 2014
    Forever West
    Posts : 2,380
    Win10 Home and Pro, Win7 Home, Linux Mint
       03 Nov 2016 #2

    The most expedient method to correct such an error in my area is to visit Wal*Mart [40 miles away] and get the HP Universal power supply, had some hanging on the display rack just yesterday when I was cruising the electronics department. I didn't specifically look at the price but it's usually between $50 and $80. I got a replacement batter for an HP Pavilion g6 the other day from Computer Memory, Laptop Batteries - Kahlon.com, free 2 business day shipping took 3 but it was dealing with the USPS [always seems to take an extra day from Denver up].
      My System SpecsSystem Spec


  3. Joined : May 2015
    Central IL
    Posts : 2,959
    EL Capitan
       03 Nov 2016 #3

    It is from their pre-installed software. It is in Programs and Features if you wish to remove that pre-installed garbage. Usually it is in the "Hp Drivers and software" app or software and there should be a setting for informing you of news or such.

    I would just download a copy of the Windows 10 ISO from Microsoft.com and do a clean no OEM installed junk.
      My System SpecsSystem Spec


  4. Joined : Mar 2016
    Posts : 6
    windows 10
       03 Nov 2016 #4

    hp popup


    its part of hp software junk just uninstall it all that's what I did use a good uninstaller though that scans for left overs like iobit uninstaller
      My System SpecsSystem Spec


  5. Joined : May 2015
    Central IL
    Posts : 2,959
    EL Capitan
       04 Nov 2016 #5

    stoneyc said: View Post
    its part of hp software junk just uninstall it all that's what I did use a good uninstaller though that scans for left overs like iobit uninstaller
    Also Revo. I would rather just have them nuke the whole install and use a clean copy of Windows 10 to get rid of all of the garbage. The stupid Wild Tangent games do not uninstall properly with the OEMs that ship them with Windows, same thing that they install Python for the stupid OEM junk that does nothing, but is a hold over from the Windows 95 & 98 days.

    The same thing goes if you decide to activate Office when you get the computer. The OEM's also love to stuff garbage example templates and other items into that, that you can just use the ISO to do a clean install.

    If you have ever compared OEM to non-OEM for the Windows Partition. There is a huge amount of extras pre-installed, that you should only be using at most 25gb if you just have Windows and Office installed.
      My System SpecsSystem Spec


  6. Joined : Apr 2015
    Posts : 73
    Windows 10 Home x64 and Pro x86
       04 Nov 2016 #6

    Before uninstalling anything, check your Bios / Uefi. Look for a power section and see if it has a setting for Turn on AC adapter warnings. Mine has but Bioses differ.
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    Denis
      My System SpecsSystem Spec


  7. Joined : May 2015
    Central IL
    Posts : 2,959
    EL Capitan
       04 Nov 2016 #7

    Try3 said: View Post
    Before uninstalling anything, check your Bios / Uefi. Look for a power section and see if it has a setting for Turn on AC adapter warnings. Mine has but Bioses differ.
    Denis
    That has nothing to do with the pop-up. It is the OEM junk software that HP installed that is causing the advertisement to come up, it has nothing to do with power settings or the bios. Just HP reminding users to make sure that they visit the Support website for their computer to see if any updates (never happens unless it is a bios updae) are available. The average user would not even know what they are looking for when they may get a message like this.

    We look at it as adware that needs to be nuked off. The way to do that is use the clean ISO of Windows 10 from microsoft.com
      My System SpecsSystem Spec


  8. Joined : Apr 2015
    Posts : 73
    Windows 10 Home x64 and Pro x86
       04 Nov 2016 #8

    The pop looks just like the one I get if I connect an underpowered AC adapter.
    Last edited by Barman58; 04 Nov 2016 at 07:21.
      My System SpecsSystem Spec


  9. Joined : Aug 2014
    Forever West
    Posts : 2,380
    Win10 Home and Pro, Win7 Home, Linux Mint
       04 Nov 2016 #9

    Try3 said: View Post
    The pop looks just like the one I get if I connect an underpowered AC adapter.
    I've gotten such a warning on newer Notebooks when plugging a 65W adapter into a Notebook that requires a 90W adapter. A problem with electricity when not getting what a device is designed can be heat.
      My System SpecsSystem Spec


  10. Joined : Jul 2015
    Posts : 404
    Windows 10 Home
       04 Nov 2016 #10

    metromiami74 said: View Post
    A few days ago I started getting an annoying pop up from HP which comes up every time I open my computer. I cannot get rid of it. See attachment.
    Try either of these two simple solutions. Verify by opening the exe that it is indeed the popup first. Not all HP's have these folders, though. Good Luck.

    1) Go to- C:/Program Files(x86) / Hp / Hp System Event; Delete SmrtAdptr.exe

    2) Go to - C:/Program Files (x86)\Hewlett-Packard/HP Quick Launch; Delete file HP CnbToaster.dll ; Delete file HPUSRMSG.exe ; Delete file HP Smart Adapter Help
      My System SpecsSystem Spec


 
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