Problem with Color Profiles and Management Windows 10


  1. Seb
    Posts : 7
    Windows 10
       New #1

    Problem with Color Profiles and Management Windows 10


    Hi everyone,
    I recently changed my multiple monitor setup and have 2 new monitors connected to my Windows 10 64bit computer. I am using a ASUS high refresh rate monitor and a Benq Photographic monitor for photo editing. The Benq is Adobe RBG. The ASUS is connected by display port and the benq by DVI. I have the latest drivers for both and I use the ASUS monitor as the primary display.
    The issue that I am having is with the color profiles. When the desktop is extended and I am using both monitors the Color Management settings display, Display 1 as the ASUS and Display 2 as the Benq and it loads the correct profiles for each. When I view photos on each I can clearly see the correct colors for each monitor respectively. The problem occurs when I use PC screen only with the ASUS which I do often. The Color Management settings display Display 1|2 as Benq and a second entry also has Display 1|2 as ASUS. However the color on the ASUS has clearly changed and now looks like it is using the Benq color profile on the ASUS. Windows is not loading the ASUS color profile for the single ASUS monitor.
    I have tried reverting to defaults, using the "Use my settings for this device", Deleting the color profiles as well as uninstalling and reinstalling drivers and trying different ports on the graphics card.
    Would anyone be able to help with this issue, or explain why Windows is handing color profiles correctly for dual monitors but then using incorrect profiles for a single monitor.
    Any help would be greatly appreciated.
    Thanks,
    Sebastian
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  3. bro67
    Posts : 9,788
    Mac OS Catalina
       New #2

    There really is no need to adjust the Color management with windows, unless it is critical for any type of work that involves photography or Graphic Design. Once you calibrate Windows to the monitor it will create a profile. If you are calibrating the monitor to slides on Windows, you want the Display software in Windows to be calibrated for what the slides are set for, which means a whole lot of work and specialized equipment to get it right.
    If you have the GPU Control Center software installed. It will handled color management. But you still need the Hockey Puck for attaching to the monitor screen to calibrate to what you feel is right for you. Everyone's vision is not the same. What you may think is correct on your computer and monitor, could be totally different with someone like myself who has Macular Degeneration and Open Angle Glaucoma, which is from the flaking of the pigment on the Iris.
    There are websites out there for professionals who do photo editing. Also if you have local photographers that do their own editing, get with them and see how they have their systems calibrated. This should get you started. Monitor Calibration for Photography Here is some info on ICC profiles. Using ICC Profiles in Windows - PC Monitors This page has the Benq ICC profiles. Mark it for your bookmark, place the profiles on a USB stick for safe keeping. Just keep in mind that if you make one small adjustment in Windows, it will create a whole new ICC profile. ICC Profiles and Monitor Settings Database
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  4. bro67
    Posts : 9,788
    Mac OS Catalina
       New #3

    Also if you do a search for say Benq ICC profile. You will get some results for the files that are out there on different websites or users have put on a forum from a calibration, which again if you place the same two monitors that are same brand, same model, built on the same line, same lot. The Screen, Inverter, driver boards, can all make the colors different on the two. There is never any LCD or CRT that is going to look the same across the board for same model, same lot.
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  6. Seb
    Posts : 7
    Windows 10
    Thread Starter
       New #4

    Thanks for the reply bro67,
    As I run a photography business the colour calibration is important for me, hence why I purchased the benq monitor with Adobe RGB colour space. From looking at prints and the photos on multiple other screens I am really happy with the calibrations of that monitor. That is however not the issue. Windows automatically calibrated both monitors and they work perfectly fine when both are running in extended mode. It loads the ASUS profile for that monitor and the Benq profile for that monitor. There is a difference between colours for sure but I use the benq for photo editing and the asus for gaming so I prefer the asus to have more vibrant colours which its profile provides. The problem occurs when I switch to single monitor use using "PC screen only", windows puts the benq profile onto the ASUS monitor and as that profile doesn't suit this monitor all the colours are washed out.
    In dual monitor setup it correctly sets the profiles and then when in single monitor use it mixes them up. I am not sure what is causing that mix up
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  7. Seb
    Posts : 7
    Windows 10
    Thread Starter
       New #5

    I have used the default profiles for both monitors and have also found the ICC profiles online. This works perfectly for when both monitors are on. When you switch to using just the ASUS windows tells it to use the Benq profile. There is no problem with the actual profiles, it just mixes up which one it needs to use
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