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  1. Joined : Sep 2016
    Posts : 8
    windows 10
       24 Oct 2016 #1

    Windows 10 build 149393 Problems

    Hello all.!

    This is my second post. First one i completely gave up on and reinstalled windows 10 pro.

    My problem is as follows and Im getting quite frustrated now. I have only onedrive, Realtek audio manager and windows defender notifications running when booting up. The problem is when i first turn on my computer, it logs in fine, goes straight to desktop. Then at that point it will freeze up for about 7-10 mins. Then everything will work as normal again without issues. It will startup fine in safe mode without issues. I have attempted disabling everything i can and no matter what i do it still starts this way.

    Things done:
    Disabled almost everything.
    Ran sfc /scannow - no issues found after several runs
    Ran chkdsk - no issues. New evo850 SSD
    Ran troubleshooter - cannot find any problems.
    Have reinstalled twice now. Everytime it works fine until the last few updates happen. Attempted rolling back then it just reinstalls them again and problems persist.
    Changed hard drive to another, same thing.
    Computer is 1 month old. Exchanged it for another. Problem persisted no matter what...

    Problems in event viewer that i see...
    Event id: 5973, 65 times in one hour.
    7000, 2 times in one hour

    All these events in one hour, basically every time i start up computer.
    I do not know how to print or save my event viewer file...
    Im at my wits end with this Windows 10 Anniversary Fiasco...please help me find a solution to this never ending problem.

    Thanks, William.

    EDIT: I figured out how to save event viewer file...How do I attach it?
      My System SpecsSystem Spec

  2. Joined : Aug 2014
    Forever West
    Posts : 2,544
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       24 Oct 2016 #2

    It's Version 1607, Build 14393 followed by a number such as .321 which probably stands for the latest update.

    Just below the box I'm typing in and to the right is a button called Go Advanced, click it to get to Manage Attachments, follow the prompts. Size of the file may be an issue.
      My System SpecsSystem Spec

  3. Joined : Sep 2016
    Posts : 8
    windows 10
       24 Oct 2016 #3

    Problems Win

    Think i got it right?

    EDIT: WinVer is 14393.321
      My System SpecsSystem Spec

  4. Joined : Aug 2014
    Forever West
    Posts : 2,544
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       24 Oct 2016 #4

    Yeah, that's the way to do it. I looked at the file but don't see anything obvious but then I'm not much of an expert in that area. Since you exchanged the computer and the problem persists it could be the SSD if you used the same one or it could be one of the programs that has been installed. I've heard of a few similar issues with SSDs but never heard if the problem had actually been solved.
      My System SpecsSystem Spec

  5. Joined : Sep 2016
    Posts : 8
    windows 10
       24 Oct 2016 #5

    I tried both mechanical hard drive and ssd. Currently SSD installed. If you go to event viewer you can open my saved log. I just tried. Youll see all the errors im getting...
      My System SpecsSystem Spec

  6. Joined : Sep 2016
    Posts : 8
    windows 10
       25 Oct 2016 #6

    Anyone? Any insight on this?

      My System SpecsSystem Spec

  7. Joined : Aug 2015
    Posts : 199
    Win 10 Pro X64
       25 Oct 2016 #7

    What programs are starting when the computer start. You can check in Task Manager Startup tab and also you can disable services you might not need. What Antivirus are you running and if not Windows Defender make sure Defender is disabled. I can't tell you exactly what service to disable as I don't know what's running on your laptop or how you use it but I have many services disabled with no adverse effect on what I need to use this computer for
    Last edited by shimshom; 28 Oct 2016 at 04:01.
      My System SpecsSystem Spec

  8. Joined : Sep 2016
    Posts : 6
    Windows 10
       26 Oct 2016 #8

    You should Disable the unwanted Startup Programs from the Task Manager. I faced a little similar problem on my laptop. My laptop slowed down tremendously, so I booted into Safe Mode, then Disabled, the Unwanted Startup Programs from "Task Manager, > Startup."

    It worked for my tiny problem. It might help you.
      My System SpecsSystem Spec

  9. Joined : Aug 2015
    Posts : 199
    Win 10 Pro X64
       28 Oct 2016 #9

    You don't actually need to go to safe mode to disable startup programs as can do it in Task manager if you're admin. Anything can be disabled and changed in Windows from updates to protected tasks and manipulating files even in 10 with various means but there's a point where it becomes unusable so each system is different so the more info the OP supplies the better the possibility of helping. Try to run a live version of Windows or Linux to see if it's hardware related
      My System SpecsSystem Spec

  10. Joined : Jul 2015
    Posts : 65
    win10 home
       28 Oct 2016 #10

    Have a look at Reliability History and if there are any red flags then view the Tech Details for each one.This often gives you the cause of a problem and enough info to search for a solution.Display freezing is often caused by the graphics card driver timing out.
      My System SpecsSystem Spec

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