1. Joined : Oct 2016
    Posts : 1
    windows 10
       23 Oct 2016 #1

    Win10 factory reset failed 3 times. Stuck on startup loop now


    I tried to reset my computer today after 3 years of using it without any sort of re-formatting, and all three times the reset got stuck on 65% before a blue screen appeared and said that an error occurred. It would then give me the options of either:
    a) returning back to my windows 10, with nothing changed
    b) Trying to reset again
    c) advanced options.

    I tried the reset 3 times, and after the last try failed I went to advanced options to look at other ways to approach the issue, such as checking if there were any restore points that I could restore to (which there were none).

    After that didn't work, I clicked on the first option of just returning back to my windows 10, and that was when it would not start up anymore.

    My computer now is stuck on a infinite loop of the launch screen of the Hp logo, it flashes, then goes onto the second Hp logo, and this is all it does, go round and round.

    I tried to boot it on F8, F2. NOTHING WORKS.


    Any ideas?
      My System SpecsSystem Spec


  2. Joined : Aug 2016
    Posts : 270
    Windows 10 Home
       23 Oct 2016 #2

    alsometod123,

    Welcome to the forum!

    Do you have any Windows 10 installation media (DVD or USB) to get to a Command Prompt?

    USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums

    Command Prompt at Boot - Open in Windows 10 - Windows 10 Forums

    To check your Hard Disk in a Command Prompt window, type in: wmic
    Press: Enter

    Type: diskdrive get status
    Press: Enter

    If the status of your hard disk is fine, you will see a Status OK message.
      My System SpecsSystem Spec


 


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