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#1
Frozen on blank screen when turning on PC/Can't sign in
Hey, TenForums community! I was wondering if you could assist me with something.
When I turn my PC on, the first time, it now goes to a blank screen where I can't use keyboard commands/mouse gestures at all.
When I force power it off and turn it back on, then sometimes it loads past the Windows logo screen, but then after I unlock the screen to sign in, it just shows nothing instead of a place to type in my password.
If I power it off and try again, SOMETIMES I'm lucky enough to actually get the sign in screen.
Anyone have any idea why this is?! I've notice whether or not my keyboard's Num Lock light on sometimes determines whether or not the login screen shows up.... or that's just superstitious.
The issue started happening since the anniversary update. I have since reset my PC and reinstalled all programs, and it still hasn't helped .
Thanks in advance.