Windows 10: Icon Images Missing

  1. Posts : 4
    Windows 10 Pro 64-bit
       21 Oct 2016 #1

    Icon Images Missing

    Hey guys. I知 new to the whole forum business, so I知 afraid I知 going to require a bit of tolerance, hand-holding and general pointing in the right direction. If my problem has been covered elsewhere, I do apologise, but just point me at it.

    The scenario: an Intel i5 laptop running Windows 10 Pro (upgraded from Windows 7 Pro) with four user profiles, one for each member of the family. A reasonably able user who was once a Microsoft Certified Professional, back when Windows NT 4 was big news.

    The problem: in two of the profiles, all icons (desktop and otherwise) suddenly began showing titles only and no images. There aren稚 even placeholders where the images/thumbnails should be. Image files will not show thumbnails of the images and require third-party software to view.

    What I致e tried:

    キ Toggling view settings in Explorer. No go.
    キ Deleting and rebuilding image cache files for the two profiles. No go.

    I知 aware that there is a registry hack for this problem in Windows 7, but nothing similar crops up for Windows 10.

    Any ideas? Again, if I知 covering well-trodden ground here I do apologise, but I知 at my wits end.
    Last edited by Dissip; 22 Oct 2016 at 11:07.
      My System SpecsSystem Spec

  2. TimothyProvost's Avatar
    Posts : 2
    Windows 10 Home ver 1511
       21 Oct 2016 #2

    Go to File Explorer > View > Options > Change file and search options > view; Make sure "Always show icons, never thumbnails" is unchecked.
      My System SpecsSystem Spec

  3. Posts : 4
    Windows 10 Pro 64-bit
       21 Oct 2016 #3

    Hi Timothy. Yes, I've tried that, no luck! Thanks for the input anyway.
      My System SpecsSystem Spec

  4. TimothyProvost's Avatar
    Posts : 2
    Windows 10 Home ver 1511
       21 Oct 2016 #4

    Try going to performance options > visual effects; make sure that "show thumbnails instead of icons" is checked.
      My System SpecsSystem Spec

  5. Posts : 4
    Windows 10 Pro 64-bit
       21 Oct 2016 #5

    Just tried that, no luck. It seems to tie in with a general Windows malady of late, where things just don't seem to operate as expected. Could it have anything to do with Updates?
      My System SpecsSystem Spec

  6.    13 Nov 2016 #6

    I had the same problem Dissip and solved it by deleting 5gb of files off my hard drives. Once I cleared that space, my file icon images reappeared!
      My System SpecsSystem Spec

  7. Posts : 4
    Windows 10 Pro 64-bit
       14 Nov 2016 #7

    HI, JL91. I've got loads of free space, so I don't think that's it . Cheers anyway!
      My System SpecsSystem Spec

  8.    14 Nov 2016 #8

    Thanks, Hope everything works out for you!!!
      My System SpecsSystem Spec


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