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Stuck In Diagnostic Startup
I messed up my computer and need some real expert help to straighten this one out. Any assistance / suggestions would be appreciated. Details are below:
MY SYSTEM:
Dell E6400
Upgraded from Win 7 to Win10 Pro (so directories after c prompt show old folders and Win10 upgrade folders)
4gb Ram
The computer was really working good until I made the following System Changes:
Took the following steps:
1. Went to: All Apps Menu
2. Then: Windows Administrative Tools
3. Then: System Configuration
4. Under General Header
5. Then: Selected “DIAGNOSTIC STARTUP”
6. Then: Clicked APPLY and SAVE
7. Then: I shut down the computer and restarted it.
Now only the background will load when I boot up, no login will appear and nothing will load. See PROBLEM below.
Before I made the change, the computer startup was perfect as follows:
1. Start Computer
2. Windows 10 logo
3. Background Picture
4. Click on screen to show password logon
5. Logo on and desktop appears.
PROBLEM: Computer process now after the change:
Start Computer
Windows 10 logo
Background Picture only (scenic background)
Click on screen to show password logon
The background stays on (scenic picture) but dims when I click to try to get the logon bar. Only picture on screen – no
words or images
Cannot do anything else
After a minute the screen brightens and I can click on it again to try to bring up the ‘logon PW field’ and it (scenic background picture) dims again.
When I have the blank screen no commands are recognized (Win + R, Win + X etc…)
Note:
The only way I can get to C prompt is by using the Win10 installation thumb drive. I tried to do a repair using the
Installation app on thumb drive but it failed and told me it could not make the repair.
I can reach the BIOS via F12 on start up.
The system now may not be recognizing any startup files
I can email screen shots of the directories visible after the C: prompt if it’s useful.
I believe I somehow may have disabled the default start-up instructions and correction wills need to be made via the C: prompt.
Does anyone have recommendations on how to restore the 'set-up'?
Thanks.