Windows 10: regarding blue screen after upgrade
The screen has now that the PC is resetting with a certain percent somewhere to the right of it, and I want to leave it on for now and hope that this percent will eventually complete. There could have been other times I tried this which did not get it to work. The ac er logo is on the screen. Right now it seems stuck at a certain percent.
It's at 25% right now and it's around 5:43 PM right now here.
Retired ol' hound
Did yo get to the Reset this PC by selecting Settings > Update & Security > Recovery > Reset this PC?
Any progress on the Reset?
Well I'm not sure if that's exactly how I tried it, but if this obviously doesn't work then I plan to specifically make sure it's attempted that way. It seems to still be at 25%, and it's around 5:06 PM here which is close to around 24 hours total so far. lol
If I resort to other options then I plan to keep a list of those options. Then I'll be certain about what not to try.
The various times I could have tried these options in the past, the percent obviously did not reach 100, and the screen could have went blank and restarted with the same options as the what's on the pictures on the URLs listed above.
Product Key is generally on the back of the laptop. If not, it may have been removed, in which case you are SOOL for that installation, you'll have to buy a new key and start all over. Sometimes MS reps will give you a new key when you call in.
Do we know if this system was upgraded from W7 or W8? Because if it was W8, then the key is stored in the BIOS, and a clean install would be easiest.
Retired ol' hound
Hmmm, thought Windows 10 was eligible for activation via Digital Entitlement if the machine was upgraded to Windows 10 on a machine running a genuine copy of Windows 7 or 8/8.1?
I upgraded a Windows 7 machine not too long ago, and cannot remember having to use a key.
However, I do not remember what I did yesterday...
Correct, but XweAponX mentioned that the OP needed to find his original key. That's not necessary if it was a W8 machine as the original key is in the BIOS. The W10 installation will see that and install the proper version (Home or Pro) per that key. Also, if the machine had W10 installed and activated, you should be able to reinstall/clean install as often as you like/need, without a key, (whether it was a W7 or W8 originally), as the digital license resides on the MS servers. So, yes. the OP should be able to clean install, select "I don't have a key" if it presents itself, and the system should activate once it goes online (although some have said it takes a reboot or two). A key should not be necessary during install.
Retired ol' hound
Thanks, you have clarified the Key issue, whether upgraded from W7 or W8/8.1
It is my understanding that, as you mention, this is the case:
...if the machine had W10 installed and activated, you should be able to reinstall/clean install as often as you like/need, without a key, (whether it was a W7 or W8 originally), as the digital license resides on the MS servers...
Yes. Another thing you can do find out if the machine is registered to the owner's MS account, then if there are any activation problems, he has something to fall back on. There is an activation tool that can be run after the clean install:
How to re-activate Windows 10 after a hardware change | Windows Central
Of course, this won't work if the owner did not use an MS account on it already.
Now it's on this https://social.technet.microsoft.com...getfile/395547 screen. I don't think it passed the 25%.
I can suppose what option that was but I'm not completely sure. From this point, I want to be absolutely sure about what option or options I plan to try so I can at least be sure about what may not work. This way, I can obviously get closer to what could work.
I'd like for someone to persuade me to try a specific option. What I might do is shut it off to let it possibly physically cool down, and gather some information from the back of it in case that could be of help.
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