2 days ago, I was trying to load up some vacation pics from a Cd from the DVD drive when phone rang. After returning to the 'puter, the DVD was buzzing around all over and not stopping with the screen going black. I shut everything down, retrieved the CD, and rebooted to home screen. My desktop was back with the original wallpaper I had...BUT...the icons were missing with only the text names of the shortcuts/files left behind...?! No matter where I went on my system, all the icons were gone. The system works fine. I can surf from Firefox or IE, I can open pics files and view them. I can even play CoD with no issues at all. I can open all my drives, I have 1 500gb HDD, 1 128SSD, and 1 250SSD. I can retrieve files from all these drives and open/read/view all information, but there are just no icons left. I ran sfc scannow, 3 different full virus checks, 2 different Malware scans, but still no icons, just the icon text. Windows reset as per MS instruction will not work, it says there was a problem resetting. I uninstalled Explorer and tried to rebuild the icon cache but did not work. The other tricks using command prompts from the run screen did not work either. I am retired and basically "winging" this mess, so go easy on me, as I am not a computer wiz...! I must have tried 20 different "fixes" to no avail.
Any and all help appreciated.