Windows 10: Shutdown from start menu now restarting

  1.    15 Oct 2016 #1

    Shutdown from start menu now restarting

    System is Windows 10 Pro x64, version 1607 build 14393.321. Ever since the latest cumulative update to this build, I find that about half the time that I select Shutdown from the start menu, I actually get a reboot instead. If I use the command line shutdown.exe -s instead, so far that has not had the same problem.

    Any suggestions on why the problem with shutdown off the start menu?
      My ComputerSystem Spec

  2.    15 Oct 2016 #2


    Welcome to the forum!

    Let's give the following a whirl...

    We are going to boot the PC into Safe Mode. Be aware that hen you boot into Safe Mode, you are only able to sign in with your password!

    Please press the Windows key and the R key at the same time.
    This opens the Run box
    In the Open area, type: msconfig
    Press: OK

    In System Configuration console, select the Boot tab
    Check the box for: Safe boot
    Make sure Minimal is also ticked.
    Press the OK button

    When asked if you want to Restart now or wait until later, Restart now
    The restart takes you into Safe Mode.

    In Safe Mode, open up msconfig the same way as before.
    On the Boot tab uncheck: Safe boot
    Press the OK button

    When asked if you want to Restart now or >>Exit without Restart<< Select this one

    Now, go to the Start button, select Power > Shutdown

    Does it Shutdown?

    If so, you may have a program that is causing the issue, or an update hiccup.

    Post back what happens, and we will take it from there.
    Last edited by cottonball; 15 Oct 2016 at 23:59.
      My ComputerSystem Spec

  3. caperjack's Avatar
    Posts : 3,973
    insider build 10586.3 win10 pro 64
       15 Oct 2016 #3

    a glitch that might get fixed for you in the next update .
    myself I use a shortcut on desktop to shutdown ,works every time ,

    right click on the desktop, choose new/ shortcut / in the box type , slidetoshutdown.exe, hit enter .
    type a name like Shutdown . click ok ,,, then right click on the icon and choose change icon, say ok to the message about not being able to change the icon,,
    and select a icon for the shortcut ,, I choose the red square,, now when you cant to shutdown you computer ,double click the icon, then click the top half screen .
      My ComputerSystem Spec


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