Windows 10: Denied Access to delete files Solved

Page 1 of 2 12 LastLast
  1.    15 Oct 2016 #1

    Denied Access to delete files


    I am experiencing the infamous Blue Screen irregularly and I suspect from reading posts it is linked to AVG Internet Security product. I bought this but later canceled it and thought I had uninstalled it. However later I found that the uninstallation left a lot, if not all, the files behind. Windows, Ccleaner etc. showed the program as being deleted. I subsequently searched AVG and then tried deleting all files found. I am the only user and the administrator; I do not enter my MS password at start-up. I have managed to delete a large no. of files but I am left with several where each time I try to delete I get a message "File access denied - you need to provide administrator permission to delete this file" I click on Continue but I am still denied access.

    How do I get access to delete these files?
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 1,787
    10 Home x64 (1607), Pro x86 (1511 & 1607)
       15 Oct 2016 #2

    Polterry said: View Post
    ...AVG Internet Security product. I bought this but later canceled it and thought I had uninstalled it. However later I found that the uninstallation left a lot, if not all, the files behind.... I have managed to delete a large no. of files but I am left with several where each time I try to delete I get a message "File access denied - you need to provide administrator permission to delete this file" I click on Continue but I am still denied access.

    How do I get access to delete these files?
    Boot to Safe Mode or even to a Command prompt. But before that, I'd try AVG's own remover tool.

    If the uninstallation was unsuccessful, use the AVG Remover tool.
    https://support.avg.com/SupportArtic...-uninstall-AVG
      My ComputerSystem Spec

  3.    16 Oct 2016 #3

    Thanks for suggestions. I tried AVG Remover but it found nothing; probably because I had already deleted the bulk of the files. I also tried Command and Safe Mode but both gave Denied message. So the question remains how do I get access to delete files? Would changing to MS login at Start help?
      My ComputerSystem Spec


  4. Posts : 21
    Windows 10 Pro
       16 Oct 2016 #4

    Take ownership of the files/directories left on your systeme (right click, properties and security tab) and changes the permissions.
      My ComputerSystem Spec

  5. Bree's Avatar
    Posts : 1,787
    10 Home x64 (1607), Pro x86 (1511 & 1607)
       16 Oct 2016 #5

    Polterry said: View Post
    I tried AVG Remover but it found nothing; probably because I had already deleted the bulk of the files.
    Well...



    ....you could install AVG again. Then the remover would know what to remove.
      My ComputerSystem Spec

  6.    17 Oct 2016 #6

    rpo said: View Post
    Take ownership of the files/directories left on your systeme (right click, properties and security tab) and changes the permissions.
    I tried with Folder but cannot work out how to change settings for Everyone. In System all options are light and "delete"is



    Click image for larger version. 

Name:	AVG file permissions EveryOne.png 
Views:	4 
Size:	88.2 KB 
ID:	106440
    enabled. I am logged in as Administrator anyway. Sorry about upload not familiar with adding files here
      My ComputerSystem Spec

  7.    17 Oct 2016 #7

    Polterry said: View Post
    I tried with Folder but cannot work out how to change settings for Everyone. In System all options are light and "delete"is



    Click image for larger version. 

Name:	AVG file permissions EveryOne.png 
Views:	4 
Size:	88.2 KB 
ID:	106440
    enabled. I am logged in as Administrator anyway. Sorry about upload not familiar with adding files here
    Install this app made by Brink, let it run, it will add a registry entry, and give you a new command in your file menu to take ownership of the files you can't delete.
    Take Ownership - Add to Context Menu in Windows 10 - Windows 10 Forums
      My ComputerSystem Spec

  8.    17 Oct 2016 #8

    Bree said: View Post
    Well...



    ....you could install AVG again. Then the remover would know what to remove.

    No thanks! AVG can only be described in 4 letter words. Suffice it to say it took me 4 weeks and several emails to get a refund
      My ComputerSystem Spec

  9. Bree's Avatar
    Posts : 1,787
    10 Home x64 (1607), Pro x86 (1511 & 1607)
       17 Oct 2016 #9

    Polterry said: View Post
    No thanks! AVG can only be described in 4 letter words. Suffice it to say it took me 4 weeks and several emails to get a refund
    I know how you feel, I stopped using AVG back in Windows 7 days - it was increasingly behaving like 'bloatware'.

    One of the (few) polite 4-letter words for AVG is 'free' - as a last resort you could try installing 'AVG AntiVirus FREE' then run the remover on that.
      My ComputerSystem Spec

  10.    17 Oct 2016 #10

    Thanks for sharing my views regarding AVG. However I am surmising that the "Blue Screen" is caused by AVG files and whilst it would be good to remove the AVG what I would really like to know is how to overcome the Denied Access.
    I am the Administrator and as such surely I should be able to delete any file? In my ignorance I believed I could do this even if it
    completely messes up my Windows and I have to do a re-install. I do not propose doing such it is just what I thought I could do.

    Why can I not delete files avc.inf, avc.sys, avcstrm.sys
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Runnin win 10 since 2 weeks. Trying to copy all files from external HD to new second internal HD. some files copied no problem, other files and folders will either not copy (administrator rights) or are outright "access denied". All are films, no...
When I try to open C:\users\username\my documents I am getting location is unavailable C:\users\....\my documents is not accessible. access is denied Can someone, please, explain why this is happening, and supply the cure to my problem. Also...
I just upgraded to windows 10. I am trying to copy DATA files and folders from a DVD. This is not music, movies, or anything like that, these are data files I was able to access in prior versions of Windows 10 that I placed them on the DVD myself....
Since Upgrading to Windows 10, I am now experiencing problems accessing many files? How can I gain access to ALL my files? Can this be done in one operation, easily, or is it difficult? Step by Step instructions would be greatly...
I have a VOIP service that saves every voicemail with the same name. When I opened them with Windows 7 Outlook, a temporary internet file was placed in the folder: "C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 15:24.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums