A whole batch of issues, seemingly from an interrupted Windows update.


  1. Posts : 1
    Windows 10
       #1

    A whole batch of issues, seemingly from an interrupted Windows update.


    I got a new computer approximately 2 weeks ago, with windows 10 as It's operating system.

    Earlier today I decided to update and restart my computer. It all wen't smooth and normal, until I logged on to my user account. I saw the familiar screen greeting me like it would when I logged on to my account the first time on a new computer. The whole "Hi", "Don't turn off your computer, it's getting ready", etc. Whatever the reason for this I don't know.

    Anyway, I accidentaly stumped on the power switch as I was getting a PS4 controller from behind the computer and it shut down. I started the machine again and logged on to my account, only to see a blinking black/gray screen with the occassional glimse of my taskbar before it instantly dissappears again. The only thing I saw was the black screen and my cursor. I had no ability to do anything, except "ctrl, alt, tab". I brought up task manager and saw that I had no access to almost anything.

    I browsed the internet for a solution and figured I would just reboot it. I downloaded the win 10 installation software onto and usb hdd. I then booted it through task manager in my desktop, it started installing normally as expected and restarted a couple of times. Then another annoying thing happened. After a restart, my screen did not respond to the computer at all. It is connected with DP to my GTX 1060 and I tried additional connections in terms of HDMI/DVI, but to no avail. My computer just didn't recognize screens.

    And now I sit here in the dark, afraid to turn of my PC and cause another chain of annoying events that will pull me further from salvation, because I cannot ****ing see if it's still installing. I realized that the computer stopped restarting a while ago, because my keyboard will turn on and off when it does.

    This whole heap of problems is moderately triggering and I would like any advice you might have to effectively deal with the issue. I am trying my best to avoid having to send my computer in to tech support for 2+ weeks because of something I cannot fathom being a hardware issue.
      My Computer


  2. Posts : 42,634
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, your second paragraph sounds like it was doing the build 1607 upgrade, and you interrupted that.

    Given that you bought it recently with Win 10 on it, I assume it has a recovery partition. If so, I suggest the easiest way forward would bte to use that.

    Before doing so, if you have any data you haven't backed up, you should be able to do that using (e.g.) the boot disk freely available from the top post in the Software and apps section of this forum/
      My Computers


 

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