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#11
maynard64,
If you select 'No', to proceed with a clean install, you will remove every file/program on the laptop, and may get into an issue with the Product Key. I do not know what will happen.
Wasn't you wife in the proess of Upgrading, then she diverted from there? I would think you would select 'Yes', and continue upgrading.
Also. if you hit Esc (Escape) at the screen with the Yes or No, does it take you to the Repair option?