Windows 10: Can't unpin/pin items in start menu

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  1.    08 Oct 2016 #1

    Can't unpin/pin items in start menu


    Hi,

    I've been using windows 10 for some time and I didn't have any problems until now,
    idk when the problem appeared or what caused it.
    I wanted to uninstall a program that I wasn't using, and it was pinned to my start menu tile,
    and I wanted to put something in that empty space, and for some reason I don't see any option to remove or add a tile.

    Here is a picture of my issue Windows 10 Problem - Album on Imgur

    I updated to the latest update but it didn't help, I searched some fixes,
    for example : using powershell, scanning for corruption (sfc /scannow)
    I saw a post saying that Kaspersky causes problems with the start menu, so that may be the cause. I once had Kaspersky installed but it was uninstalled months ago.

    Thanks to anyone who has a suggestion.
      My ComputerSystem Spec


  2. Posts : 526
    Windows 10 Home
       08 Oct 2016 #2

    Master,

    Welcome to the forum!

    Do you know the name of the executable file associated with the dead tile?

    If so, check the Program Files directory and change the name of the executable, like whatever.exe to what.exe, and see if Windows releases the association between the start menu tile and the corrupted file.
      My ComputerSystem Spec

  3.    09 Oct 2016 #3

    I appreciate your sugestion but it didn't work.
      My ComputerSystem Spec


  4. Posts : 8,136
    Windows 10 Professional
       09 Oct 2016 #4

    Master said: View Post
    I appreciate your sugestion but it didn't work.
    @Master
    See if you can access the option from within the Applications folder:
    type shell:appsfolder into a 'Run' box and press enter, locate a particular item to see if you can Pin/Unpin it from there.

    Click image for larger version. 

Name:	000069.jpg 
Views:	40 
Size:	29.8 KB 
ID:	105102
      My ComputersSystem Spec

  5.    10 Oct 2016 #5

    Edwin said: View Post
    @Master
    See if you can access the option from within the Applications folder:
    type shell:appsfolder into a 'Run' box and press enter, locate a particular item to see if you can Pin/Unpin it from there.

    Click image for larger version. 

Name:	000069.jpg 
Views:	40 
Size:	29.8 KB 
ID:	105102
    I tried and I still didn't have an option to pin/unpin anything.
    Thanks for the suggestion.

    I'll just wait for an update and see if it fixes it, if not I'll rollback to an earlier version of the update.
      My ComputerSystem Spec


  6. Posts : 526
    Windows 10 Home
       10 Oct 2016 #6

    Master,

    Looking again at your question and the capture you posted, maybe I am misunderstanding what you want to accomplish.

    I wanted to uninstall a program that I wasn't using, and it was pinned to my start menu tile...
    Now it is not, so you have an empty space.

    I wanted to put something in that empty space, and for some reason I don't see any option to remove or add a tile
    If you left click the empty space, nothing happens. You do not get the option to remove or add a tile. That is happening to me also, I have no options for an empty space.

    If I have still misunderstood your inquiry, take a look at the suggestions posted by PaulC_1:
    http://answers.microsoft.com/en-us/w...6-0aff7cdab6c8

    He has two postings that maybe will help you with the issue, one of which is a Registry modification.
      My ComputerSystem Spec

  7.    11 Oct 2016 #7

    cottonball said: View Post
    Master,

    Looking again at your question and the capture you posted, maybe I am misunderstanding what you want to accomplish.

    Now it is not, so you have an empty space.

    If you left click the empty space, nothing happens. You do not get the option to remove or add a tile. That is happening to me also, I have no options for an empty space.

    If I have still misunderstood your inquiry, take a look at the suggestions posted by PaulC_1:
    http://answers.microsoft.com/en-us/w...6-0aff7cdab6c8

    He has two postings that maybe will help you with the issue, one of which is a Registry modification.
    My problem is that there's an empty space in my start menu and I can't put something in that spot,
    I looked at the link and tried using the registry method but it didn't..
    But I still appreciate the effort.
      My ComputerSystem Spec


  8. Posts : 526
    Windows 10 Home
       11 Oct 2016 #8

    Master,

    Can you drag and drop the People tilt located below the empty space, into the empty space? Or, use any other tile, if you wish.

    (Tap (press) and hold on to the tile to select it, drag it to a new position, and then release your finger or stylus.)
      My ComputerSystem Spec

  9.    12 Oct 2016 #9

    cottonball said: View Post
    Master,

    Can you drag and drop the People tilt located below the empty space, into the empty space? Or, use any other tile, if you wish.

    (Tap (press) and hold on to the tile to select it, drag it to a new position, and then release your finger or stylus.)
    I can't , the tiles won't move.

    Later I'll use a windows 10 boot disk and try to fix the corrupt/missing files.
      My ComputerSystem Spec


  10. Posts : 526
    Windows 10 Home
       12 Oct 2016 #10

    Master,

    Since your Windows 10 can boot, have you tried running System File Checker to check for system file corruption?

    To run it:
    Right-click (or press and hold) the Start button, then select: Command Prompt (Admin)


    At the Command Prompt type in the following: sfc /scannow
    (Note the space between "sfc" and "/")
    Press: Enter

    It will run for a while...
      My ComputerSystem Spec


 
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