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  1.    01 Oct 2016 #1
    Join Date : Oct 2016
    Posts : 7
    Windows 10

    Windows 10 infinite loading at startup


    Hi Everybody,
    when I want to start up my laptop, it just stays at the loading screen with a monocolor background with the windows loading circle. I tried everything I could think of: I ran chkdsks, which found nothing, I tried startup repair, whose "attempting repairs" never had any results, I tried SFC and DISM, both not fixing it. I also tried a fix that apparently worked for a lot of people with the same problem (How to repair Windows 10 recovery loop error without a reinstall - All ), also without success. I also ran a 7 hour hardware check with an included HP software, which did not find any error.
    I can boot my computer in safe mode. Since I read that it could help to remove all USB devices, I did so, also I deactivated any device unnecessary for windows in the device manager (using safe mode). However, the next time I turned it on, everything was activated again. When I wanted to create a boot USB with Windows MediaCreationTool (using safe mode), it said "There was a problem running this tool", giving me error code 0x8007043C - 0x90016. I just formatted the stick, it was a Win7 boot stick before, but I don't know if this error has really something to do with the main problem, the stick might be broken, or safe mode does not allow something, I have no idea. I updated all drivers, windows is also up to date. My computer has practically never been in a state as up-to-date, sorted and streamlined as it is now, sadly it just still won't boot
    As I said, I never had any comparable issues before. The last time I used the computer, updating iTunes was the only thing I did that could have made an impact. When I clicked "Restart Now" in the installation panel, it shut down and the following startup was when the computer would get stuck loading the first time.
    Rebooting my system would really only be the very last resort, as I use it primarily for making music and setting all the plugins, drivers, configurations and so on back up would be a tremendous amount of work.
    How can I get my laptop running again? Please help!
    Thanks a lot in advance,
    Luis
      My ComputerSystem Spec
  2.    01 Oct 2016 #2
    Join Date : Aug 2016
    Posts : 551
    Windows 10 Home

    1luis,

    Welcome to the forum!

    I'm no expert, but, had a thought that might help...

    Presuming you did not create recovery discs for the HP computer, and cannot use System Restore to revert the computer to a time when it started. If all else fails, HP may be able to provide you recovery discs since nothing else works.


    As far as using another approach, instead of downloading the Media Creation Tool in Safe Mode, try downloading it to a working PC (not in SM):
    Windows 10

    Load it to a flash drive.
    Launch MediaCreationTool.exe, and select: Create installation media for another PC

    Boot from the flash drive on the problem PC, and the Windows Setup wizard should appear.
    Do not use the Install now button!

    Instead, click Repair your computer*in the lower-left corner.

    See if it works for you.
      My ComputerSystem Spec
  3.    02 Oct 2016 #3
    Join Date : Sep 2016
    Posts : 3
    10

    Hi just fixed a HP laptop with similar problems, cottonball has a good solution but one thing I did was to turn off the many HP apps that load up they really hog things and then updated the BIOS also removed Norton anti virus
    sorry if this is unrelated but worked for me
    Good luck
      My ComputerSystem Spec
  4.    02 Oct 2016 #4
    Join Date : Aug 2015
    Posts : 738
    Windows 10 Home

    No problem on my HP sleekbook. Acer of my mom also no problem.
      My ComputerSystem Spec
  5.    02 Oct 2016 #5
    Join Date : Oct 2016
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by cottonball View Post
    Boot from the flash drive on the problem PC, and the Windows Setup wizard should appear.
    Do not use the Install now button!

    Instead, click Repair your computer*in the lower-left corner.
    Thanks for the answer!
    I created a boot USB drive, but my computer won't boot from it. When I select it in the advanced startup options, there is an error message on startup, saying the selected boot device failed. In the BIOS options, the stick somehow is not listed as a boot option, thus I cannot select it there.
    I even tried to run it via CMD in the advaned startup options, but when I wanted to select drive F it said "The device isn't ready yet".
      My ComputerSystem Spec
  6.    02 Oct 2016 #6
    Join Date : Oct 2016
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by TomBarry View Post
    Hi just fixed a HP laptop with similar problems, cottonball has a good solution but one thing I did was to turn off the many HP apps that load up they really hog things and then updated the BIOS also removed Norton anti virus
    sorry if this is unrelated but worked for me
    Good luck
    Didn't work!
      My ComputerSystem Spec
  7.    02 Oct 2016 #7
    Join Date : Aug 2016
    Posts : 551
    Windows 10 Home

    1luis,

    You have a tough one here...

    In the BIOS options, the stick somehow is not listed as a boot option, thus I cannot select it there.
    If you move the stick to a different USB port, does it make any difference?

    Do you have a DVD drive on the laptop? Is it showing in the BIOS?
    If not, do you have a portable DVD drive?

    Can you consider creating and using a bootable DVD?

    Also, can you tell us what kind of HP laptop is this, and how old is it?
      My ComputerSystem Spec
  8.    02 Oct 2016 #8
    Join Date : Oct 2016
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by cottonball View Post
    1luis,
    If you move the stick to a different USB port, does it make any difference?

    Do you have a DVD drive on the laptop? Is it showing in the BIOS?
    If not, do you have a portable DVD drive?

    Can you consider creating and using a bootable DVD?

    Also, can you tell us what kind of HP laptop is this, and how old is it?
    I tried multiple USB ports, none worked. I do have a DVD drive but no DVDs to burn, I could try this though.
    It is an HP Pavilion 15 - at200, not even a year old. At the moment I'm trying to figure out the exact model number to update my BIOS. For some reason, the serial number on a sticker under the battery can't be found by the HP website, it is 5CD54903YQ.
    I now also uninstalled my wifi-card and the graphics card. Still, the problem stays the same :/
      My ComputerSystem Spec
  9.    02 Oct 2016 #9
    Join Date : Aug 2016
    Posts : 551
    Windows 10 Home

    1luis,

    Wondering if HP has a Function (Fn), or any key that boots directly into Advanced Startup Options (ASO), and gets you to System Restore?

    The ability to boot directly to Advanced Startup Options (ASO) isn't one that's available with a traditional BIOS. Your computer will need to support Unified Extensible Firmware Interface (UEFI) and then also be configured properly to boot directly to the ASO menu. Would think that your laptop meets the UEFI criteria...
      My ComputerSystem Spec
  10.    02 Oct 2016 #10
    Join Date : Aug 2016
    Posts : 551
    Windows 10 Home

    1luis,

    Found the following...

    It might be necessary to enable secure boot in the BIOS in order to start the computer using recovery media (USB Drives or CD/DVD). Follow these steps to enable Secure Boot:

    Enabling secure boot on a notebook computer (Windows 10)
    http://support.hp.com/us-en/document/c04758961#AbT2


    Some other HP Info...
    HP Recovery when Windows 10 does not start correctly:
    http://support.hp.com/us-en/document/c04758961#AbT2
      My ComputerSystem Spec

 
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