Windows 10: I Think I Bricked My Laptop, It Won't Boot Windows

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  1.    01 Oct 2016 #1

    I Think I Bricked My Laptop, It Won't Boot Windows


    My laptop has been like this for months. It's a Toshiba Satellite C850 running Windows 10 and it won't boot Windows. It has been in this state for months. Windows 8 was pre-installed on it so I have no installation disc and it runs Windows 10. I've downloaded Windows 10 and burned the .ISO on multiple discs to try and boot from them but no luck. There was one time the disc loaded and while it was restoring the laptop, the battery died.

    I think I am out of options. I want to try and fix it myself instead of bringing it to a repair shop. Any ideas would be a life saver. Thanks very much!
      My ComputerSystem Spec

  2.    01 Oct 2016 #2

    Try booting from a Windows 10 or Windows 8 installation DVD with the laptop plugged in so the battery doesn't die during installation.

    Also make sure your Windows installation disc has files and folders for Windows installation on it, and not just an ISO file copied over. If you see a single file ending with .ISO then you just copied the file over. You should see a set of files and folders on the disc like this:

    Click image for larger version. 

Name:	Capture.JPG 
Views:	91 
Size:	26.6 KB 
ID:	104000
      My ComputerSystem Spec

  3.    01 Oct 2016 #3

    That's exactly what the disc looks like, but whenever I boot from the disc the laptop just shows a black screen.
      My ComputerSystem Spec

  4.    01 Oct 2016 #4

    Have you tried it with Kyhi's recovery disc?

    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    If the computer will boot from Kyhi's recovery disc, you can remove the recovery DVD from the drive, insert the Windows installation DVD and run setup from it. Or you can just copy the Windows 10 ISO file to a USB drive, mount the ISO file and run setup.exe from the mounted ISO file (that's how I do my installs).

    You can use this tool to download a Windows 8 ISO file to make a Windows 8 installation DVD with:
    Microsoft Windows and Office ISO Download Tool
      My ComputerSystem Spec


  5. Posts : 21,894
    Dual boot - Win 10 Pro & Win 10 Insider (and a sprinkling of VMs)
       01 Oct 2016 #5

    @CarefulNow ... Can you boot to the BIOS? With the lappy completely powered off, and charger plugged in, hold the SHIFT key down and power on. Holding down the shift key will make it pause at the boot screen long enough for you to press F12. Let go of the SHIFT key and rapidly press F12 to see if you can boot to BIOS. The configuration may not be set up to look for the DVD first. If you can get to BIOS, verify that DVD is first in the sequence. When booting from DVD you may get a "Press any key to boot from CD" message, which you have to do. Otherwise, it will try the HDD. If the HDD is corrupt, you may get the black screen you mentioned.
      My ComputersSystem Spec

  6.    01 Oct 2016 #6

    No I haven't! It's downloading now, I'll update when I've tried it out.
      My ComputerSystem Spec

  7.    01 Oct 2016 #7

    Yes I can access the BIOS. I've gotten to the boot screen and booted from the DVD/CD drive but that's where I get the black screen also. I've converted the ISO to USB and that didn't work either.
      My ComputerSystem Spec


  8. Posts : 21,894
    Dual boot - Win 10 Pro & Win 10 Insider (and a sprinkling of VMs)
       01 Oct 2016 #8

    CarefulNow said: View Post
    Yes I can access the BIOS. I've gotten to the boot screen and booted from the DVD/CD drive but that's where I get the black screen also. I've converted the ISO to USB and that didn't work either.
    I'm assuming (hate that word) that your last attempt was from the new Windows 8 that Navy suggested. You said "it's downloading now". What's your other machine? The one you're using to download and post with? Both curiosity questions.

    When you boot, do you get any display of anything? If you instantly get a blank black screen no matter what you try to boot from, it's sounding like the BIOS got fried or you have a hardware issue. I really don't know what to tell you at this point. If all attempts to boot from everything consistently fail....I don't know.

    Hopefully someone with more expertise in the hardware and/or BIOS area can give some input. The fact the battery died while you were running doesn't sound good to me.

    Sorry.
      My ComputersSystem Spec


  9. Posts : 3,217
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       01 Oct 2016 #9

    Must be something about the Toshiba Satellite C850, a bit different problem over at Error 0x80070570 when installing any 64Bit version of Windows - Windows 10 Forums
      My ComputerSystem Spec

  10.    02 Oct 2016 #10

    Just a shot in the dark. I was having trouble installing w10 from a working dvd on an old Phenom machine but it installed ok from an usb created with Rufus. You could give this a shot.
      My ComputerSystem Spec


 
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