New
#1
Quick Assist Problem
I would be obliged if someone could provide an answer to this problem. I use a laptop running on Windows 10 Home Edition. My daughter, who lives many miles from me, has a laptop running on Windows 10 Pro edition. I have used Quick Assist a couple of times to help her and on both occasions Quick Assist worked fine.
My wife has a desktop PC running on Windows 10 Home Edition.. Her PC and my laptop are in the same room and we both connect by Wi-Fi to the router. Just for interest I tried running Quick Assist between our two computers. The connection set up OK but dropped out after a couple of minutes each time I tried. Can anyone suggest why this should happen? Clearly, it is of no consequence in these circumstances but I am very interested to know what is going wrong.