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  1.    28 Sep 2016 #1
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,043
    Windows 10 Home 64-bit

    Is anyone having trouble with Windows 10 still?


    I am still having issues with Windows 10 on my Desktop PC. It is an Acer Aspire XC603G Desktop. It came with Windows 8.1 pre-installed. Ever since I updated to the Windows 10 Anniversary Update, I have had nothing but trouble. If someone could please chime in and help me out, that would be greatly appreciated. The main problems are that it keeps freezing up. Yesterday, it got stuck on the Lock Screen for 30 minutes after I had an important antivirus update that required a restart. I finally had to manually shut it down to get it to come back up and respond. I am sick of the random freezes. Please help!
      My ComputersSystem Spec
  2.    28 Sep 2016 #2
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,171
    Windows 10 Pro x64

    It sounds like a random, hard to troubleshoot issue. However, given that this is an update on top of a previous install, it is likely due to old drivers or lingering junk from the previous OS. Anytime a computer is upgraded and then experiences issues like this, a clean install is your best bet.
      My ComputerSystem Spec
  3.    28 Sep 2016 #3

    How do you do a clean re-install please? Do you uninstall the old version or what?

    I am novice.

    Quote Originally Posted by DeaconFrost View Post
    It sounds like a random, hard to troubleshoot issue. However, given that this is an update on top of a previous install, it is likely due to old drivers or lingering junk from the previous OS. Anytime a computer is upgraded and then experiences issues like this, a clean install is your best bet.
      My ComputerSystem Spec
  4.    28 Sep 2016 #4
    Join Date : Oct 2014
    Trnava
    Posts : 2,733
    Windows 10.4 Home 1709 x64

    Quote Originally Posted by Jesse Williams View Post
    The main problems are that it keeps freezing up.
    Well, Norton is not exactly the lightest AV. Anyway, try to perform a cleanup. Download WC.bat and run it as admin.
    Is anyone having trouble with Windows 10 still? Attached Files
    • File Type: bat WC.bat (462 Bytes, 19 views)
      My ComputerSystem Spec
  5.    28 Sep 2016 #5
    Join Date : Jul 2015
    Posts : 93
    win10 home

    Check your Reliability History and look through each event which is red-flagged.Right click on "view tech details",not "check for a solution".If there was one then there would not be a problem.This will give you the cause of the freeze and almost always is a driver e.g.nvlddmkm.system.There is no one fix all solution,it is a matter of patiently trying different drivers.
    Best of luck.
      My ComputerSystem Spec
  6.    28 Sep 2016 #6

    Thank you.


    Quote Originally Posted by joeandmarg0 View Post
    Check your Reliability History and look through each event which is red-flagged.Right click on "view tech details",not "check for a solution".If there was one then there would not be a problem.This will give you the cause of the freeze and almost always is a driver e.g.nvlddmkm.system.There is no one fix all solution,it is a matter of patiently trying different drivers.
    Best of luck.
      My ComputerSystem Spec
  7.    30 Sep 2016 #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,355
    Win 10 Pro (1703)

    Hi, I tried to find your laptop on the list of those approved by Toshiba for upgrade to '10, but couldn't. You may wish to check that.
    Toshiba : Model List

    [SOLVED] TOSHIBA Toshiba Windows 10 Upgrade information website - TOSHIBA FORUM
    as there are so many regions, it's easy to miss it.
    Toshiba : Select Region


    What is your build version and last update (see Update History)?
    Windows key + R, type 'winver'

    Note that the anniversary upgrade (1607) caused freezing problems for quite a few, enough to make the press, and this was addressed in a subsequent update a couple of months later.
    Microsoft Fixes the Windows 10 Freezing Issues - Windows 10 Forums

    Latest build: 14393.222
      My ComputerSystem Spec
  8.    30 Sep 2016 #8
    Join Date : Sep 2016
    Posts : 3
    10

    I would agree with DeaconFrost the update version gave me too many problems
    Not saying its it's without any but more stable less freezing up
    Go to Microsoft & Download full version an just install
      My ComputerSystem Spec
  9.    01 Oct 2016 #9
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,043
    Windows 10 Home 64-bit
    Thread Starter

    Update: I did a Clean Install, and that seemed to resolve the issue. If the freezing appears again, I will let y'all know.
      My ComputersSystem Spec
  10.    01 Oct 2016 #10

    Which is the link please?


    Hi,
    P
    l;ease send me the link for a clean install.

    Thanks.


    Rajinder

    Quote Originally Posted by Jesse Williams View Post
    Update: I did a Clean Install, and that seemed to resolve the issue. If the freezing appears again, I will let y'all know.
      My ComputerSystem Spec

 
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