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#1
Spinning dots at login problem, but can't repair, revert or reset
I got this problem 2 days ago: my computer hangs at the infamous spinning dots screen, and after trying out everything I've read out there, still no solution.
I lost count of how many times I've had to force shut the computer, and it will only boot to safe mode after I enable safe boot mode on BIOS settings, force shut the PC and then disable safe mode again.
In safe mode, I tried to revert to a restore point, but it didn't work, and on the next boot on restore mode it told me the restore point had failed and that I had to use a repair disk.
Still on the safe mode recovery option, couldn't do much because windows told me I didn't have a "Recovery Environment", and that, again, I had to use a repair disk.
I then got a Windows 10 x64 iso from the Microsoft site and put it in a USB using Rufus, and booted my PC with it.Upon trying to do a clean install, it told me it couldn't because an update was taking place, and that I should reboot. I rebooted, and got more spinning dots...
Still on the recovery menu from the USB, it tells me I can't revert to a previous build, return to a recovery point, use system image recovery. I tried startup repair but it did nothing.
I don't even get the "Reset this PC" option.
Dunno if it's related, but here's some background on my 2 months old laptop:Before having this error, I got occasional BSODs when the laptop woke up (IRQ_LESS_OR_NOT_EQUAL IIRC), which I never solved, but I think the culprit was my ethernet board, since it was always disabled after the BSODs.
Also had do disable and enable one sound component on device manager once because the laptop wasn't recognizing my earbuds (it worked).
So far I've also tried:
- Ctrl + alt + del
- Taking out all USB and other cables
- chkdsk and sfc, on safe mode and on the bootable USB menu
- Clean boot
Is there any other info I forgot to give that is important?
At this point, I don't really care if I lose all my files, only had this laptop for 2 months, and already backed up all that mattered.
Has anyone sumbled upon this before? Any help is greatly appreciated.
Bernard