Windows 10: W10 pretty blue screen with circling dots on boot up/restart Solved


  1. Posts : 23
    Windows 10 Pro x64
       28 Sep 2016 #1

    W10 pretty blue screen with circling dots on boot up/restart


    Lenovo Y500 laptop takes hours to boot but then appears to run normally. It's been doing this for quite a while, I just haven't taken the time to try to track down the culprit.

    This is my daughter's laptop. Came as a Win8 or Win8.1 laptop and took the free upgrade to W10 when it first became available. AFAIK, it ran normally for a long time. I learned about the lengthy boot issue long after it began so I have no idea what caused/es this lengthy boot.

    It is repeatable. I have a pretty blue screen with the circling dots. Right now it's been going for about 90 minutes or so. I expect it will be operational within the next hour or so.

    How would I go about tracking down the culprit? I'm tempted to wipe it and put Win 8.1 back on it, but I guess I would lose the free upgrade to Win 10 (if you can call it that).

    I honestly much prefer Win 8.1 using Classic shell in place of the Metro interface. Regardless, W10 is the future going forward so I would like to fix this if I can. Any suggestions how to proceed?
    Last edited by speedlever; 30 Sep 2016 at 08:20.
      My ComputerSystem Spec


  2. Posts : 23
    Windows 10 Pro x64
    Thread Starter
       30 Sep 2016 #2

    This issue is now resolved. I was working it the other day and finally got the W10 anniversary update (1607) to install. Once this completed, the laptop was back to normal boot times and operation.

    One thing I noticed, I was using Avira free AV and it had NOT updated in a long time (perhaps as long as this boot issue had been going on... but I dunno). I uninstalled Avira since it was so out of date and the Windows 10 update then installed (I seem to recall the 1607 update pending through several reboots before I uninstalled the problem AV). After the update was complete, I installed Avast free and all has been running normally since then.

    I don't know if the Avira issue directly affected the bootup time and slow response and/or the update issue, or if that was coincidental. I've always had pretty good luck with Avira or Avast, although there was a time when Avast caused a laptop issue that Avira fixed, which is why I moved to Avira in the first place. Regardless, I'm back to Avast now and all is working well.
      My ComputerSystem Spec

  3.    30 Sep 2016 #3

    Glad to hear it. Unfortunately a number of reports of long logins and circling dots, as you know.

    You can still use Classic Shell on Win 10... I and a good many others here do. There's no difficulty - or should be no difficulty - in installing it. Win 10's menu is utterly useless to me as I have a large categorised start menu with subfolders; it strips the shortcuts from the folders and displays them alphabetically. (Think Help Help Help Help..... Readme Readme Readme...).

    Click image for larger version. 

Name:	Untitled.png 
Views:	2 
Size:	1.47 MB 
ID:	103785
      My ComputerSystem Spec

  4.    30 Sep 2016 #4

    Glad to hear your issue is resolved. It is ALWAYS a good idea before a major Upgrade to disable, or even better, uninstall 3rd party antivirus programs. It is a known issue from the introduction of Windows 10. Easy enough to reinstall, if you don't like Defender.
      My ComputerSystem Spec


  5. Posts : 23
    Windows 10 Pro x64
    Thread Starter
       30 Sep 2016 #5

    Thanks dalchina. For some reason, it never crossed my mind to use Classic Shell when I moved from 8.1 to 10. Hmm.

    mrgeek, I've never disabled or uninstalled an AV program prior to general updates. I don't even see the option in W10 to let me choose when to install updates. Looks like you can only choose to schedule or not the restart. At not in any options that I've found yet.
      My ComputerSystem Spec

  6.    30 Sep 2016 #6

    Restarts in the anniversary edition are limited by 'active hours' - which annoyingly isn't found as such by searching Settings. This allows you to specify up to a 12 hour period in which restarts are not permitted.

    My experience: even if the restart
    - first occurs during the active hours period, it is not applied after the end of it
    - first occurs outside the active hours period, does not occur automatically.

    In both cases I'm notified of a pending restart.

    If a restart is pending, you can specify that active hours is overridden.

    Further: using a utility like 'Don't Sleep' (free) to constrain restart/sleep/hibernate probably offers a further option.
      My ComputerSystem Spec

  7.    30 Sep 2016 #7

    "I've never disabled or uninstalled an AV program prior to general updates."

    I was not referring to general Windows updates but major Upgrades like 1511 or 1607 which were essentially an OS reinstall or if you're doing an in-place Repair or Upgrade from an ISO. No different than program installs asking you to disable antivirus before executing. They may block or quarantine essential files that they've never seen.


      My ComputerSystem Spec


  8. Posts : 23
    Windows 10 Pro x64
    Thread Starter
       30 Sep 2016 #8

    That's all well and good, but how is one to differentiate between "normal" and "major" OS upgrades? And if you leave the PC unattended long enough, it's going to reboot on its own anyway. Or such has been my experience. I leave my PC on 24/7.
      My ComputerSystem Spec

  9.    01 Oct 2016 #9

    Pro & Enterprise versions allow you to defer upgrades (e.g. 1511, 1607....) as distinct from updates.

    Further: using a utility like 'Don't Sleep' (free) to constrain restart/sleep/hibernate probably offers a further option...
    to stop your PC restarting
      My ComputerSystem Spec


  10. Posts : 23
    Windows 10 Pro x64
    Thread Starter
       01 Oct 2016 #10

    Thanks for that info.
      My ComputerSystem Spec


 

Related Threads
Running anniversary update here... I start my computer, then it loads until I get the main screen (with the clock and date), where I can choose my username and enter my password ( I have 5 users). Sometimes when clicking or typing enter, I can...
A week ago I switched on my PC (Windows 10 Pro 64 bit with ATI Radeon HD 2600 Pro graphics card) which had previously been working and on which I had made no changes. It went through the normal boot. There are 5 users and normally it gets to the...
I returned home from work today to find that my computer won't boot. Great, it's going to one of those weeks... After the bios screen and the windows 10 logo, the computer hangs on the following screen, blue background with the spinning white dots....
Hi guys, I know there's many threads on this subject but none seem to answer it for me. System: i7 950 X58A-UD3R Rev 2.0 16gb Ram GTX760. Pretty sure it's a Samsung 250gb SSD. So I upgraded W7 to W10 via iso. Install made it all the way.
Solved Blue screen on restart - kmode_stop_exception in BSOD Crashes and Debugging
Only when restarting. While running, it runs like a champ (beyond Cortana giving me the cold shoulder, verbally). When restarting however, I get the error without any (file.dll). Checking the log, it appears to be the ntkrnl, which has never...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:43.
Find Us