1.    28 Sep 2016 #1
    Join Date : Sep 2016
    Posts : 2
    windows 10

    Windows 10 : computer does not start - tried all options


    I had an unpleasant surprised yesterday when I tried to start my computer and it did not start. Windows 10 tried to run the diagnostic and then the repair but it did not work and here i am on the blue screen with the different options to fix the issue. I tried absolutely everything but nothing worked:

    - Startup repair : did not work. I landed on the same menu
    - Go back to previous build, did not work. It says that it cannot be performed
    - System restore : there was two system restore point. I did not start them right away and when I got back (I first tried a repair), they were gone !!! Do you know if there is a way to retrieve them
    - startup settings: I have tried to start windows 10 in safe mode and all the other modes but it does not start in any of them, it always goes back to the blue menu with the different options to troubleshoot the issue.
    - reset computer: it did not work. It always goes back to the troubleshoot menu.
    - I tried to run the sfc /scannow command but it failed.

    At this point, I have no idea what to do ? Everything that I try bring me back to the troubleshoot menu. Any help would really be appreciated.

      My ComputerSystem Spec
  2.    28 Sep 2016 #2
    Join Date : Jul 2015
    Posts : 834
    Windows 10 Home

    From the Advanced options/Startup Settings, select 'enable Safe Mode' and select option 9. When the computer can't restart, an error message screen will appear. Post results here for someone to look at.

    Click image for larger version. 

Name:	screenshot.png 
Views:	10 
Size:	26.4 KB 
ID:	103515
      My ComputerSystem Spec
  3.    28 Sep 2016 #3
    Join Date : Sep 2016
    Posts : 2
    windows 10
    Thread Starter

    Mrgeek - thanks for your reply.
    Unfortunately, when I follow your steps, it still bring me back to the troubleshoot menu without throwing an error message.
      My ComputerSystem Spec


Similar Threads
Thread Forum
Solved Lost "Pin to Start Screen" and other options, can't drag icon to Start
My Start Screen very weird recently. I can't drag icon app to Start, I can't drag to organize app on Start, when I right click on app, only "More" appears, other options just gone, can anyone help me, it's so annoying. 65051 65052
General Support
Solved Out of options to recover START, Search and Tiles
Sometime in December, 2015 my keyboard Windows button and my task bar Start menu and Search stopped working and without the ability to START I lost all the tiles. I have followed suggestion after suggestion about how to fix this apparently...
General Support
Windows 10 start menu key left click options not working
Good day, good people. My windows 10 left click menu doesn't bring up the menu tray anymore since after I shut down my system using the alt+f4 combination keys. Likewise, neither the running apps tray nor the network one opens up on left click. I...
General Support
Solved Windows two options on start up.
Hi, I have installed win10 on to my Brothers PC and kept getting the message `Inaccessible Boot Device` and was caught in a loop. I then downloaded the iso file on to a disc and re-installed successfully from there. However when we switch on...
Installation and Upgrade
Solved Adding Options To Start Menu
I don't know about anyone else but I had a plain looking start menu that was tiny with no options. It's easy to fix.. Right Click Taskbar > Click Properties > Start Menu Tab > Customize > Then Add what you like. I was going to make a tutorial on...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:29.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums