1. Joined : Sep 2016
    Posts : 4
    windows 10
       27 Sep 2016 #1

    My PC will not reboot after doing system recovery windows 10


    I have been using Windows 10 on one of my computers for about 6 months. The other day windows did an update to this PC which was the one with our printer on it. After the update the computers could not connect to the printer.
    4 computers total 2 with Windows 10 and 2 with Windows professional.
    After looking at the problem it was found the two on Windows Prof were showing everything was working fine (except the printer was not printing what was sent to) The PC with Windows 10 that had the update was printing and the other Windows 10 PC showed that the printer could not connect to the network.
    We were advised to do a System Recovery back to the day the update was done. We did this and now our computer won't completely boot up.
    What can I do?
    Linda
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,613
    Win 10 Pro (1607)
       28 Sep 2016 #2

    Hello, you mention 'System Recovery' - what did you actually do? Use a restore point? Reset your system? Use a recovery image?

    You say it won't completely boot up. How far does it get? Can you see a power button on the screen?
      My System SpecsSystem Spec


  3. Joined : Apr 2016
    Manchester, U.K.
    Posts : 287
    Windows 10 Pro 64bit
       28 Sep 2016 #3

    Probably a bit late but the easiest thing you could've done was to run the wifi printer's set up again to renter the SSID & pass phrase which may have been deleted when you updated.
    I had to do this after I upgraded from Win 8.1 to Win 10.
      My System SpecsSystem Spec


  4. Joined : Sep 2016
    Posts : 4
    windows 10
       28 Sep 2016 #4

    dalchina said: View Post
    Hello, you mention 'System Recovery' - what did you actually do? Use a restore point? Reset your system? Use a recovery image?

    You say it won't completely boot up. How far does it get? Can you see a power button on the screen?
    I used a restore point. The Dell logo comes up and then the four windows and the thinking circle for about 4 seconds and then nothing.
    Windows 10 was not new it had been working on that PC for about 6 months.
      My System SpecsSystem Spec


  5. Joined : Jan 2015
    UK, Midlands
    Posts : 6,613
    Win 10 Pro (1607)
       28 Sep 2016 #5

    Have you tried disconnecting any peripherals, especially wireless ones?
      My System SpecsSystem Spec


  6. Joined : Sep 2016
    Posts : 4
    windows 10
       28 Sep 2016 #6

    All that is connected to it right now are the keyboard, mouse and the router.
      My System SpecsSystem Spec


  7. Joined : Jan 2015
    UK, Midlands
    Posts : 6,613
    Win 10 Pro (1607)
       28 Sep 2016 #7

    Try booting from win 10 bootable medium (DVD or flash drive) - to do that you'll almost certainly need to be able to get to your BIOS and change the boot order so your PC boots first from that if you've never done that.

    If you don't have one, see
    Windows 10 ISO Download - Windows 10 Forums
    - where you can create a bootable DVD or flash drive.

    Using that, see if you can navigate thru the prompts and get to Safe Mode.
    Another possibility using that is to get to System Restore.

    When you boot from this, select Repair My Computer
    You will go through a sequence like option 1 in the following:
    Safe Mode - Start Windows 10 in - Windows 10 Forums
      My System SpecsSystem Spec


  8. Joined : Sep 2016
    Posts : 4
    windows 10
       29 Sep 2016 #8

    Thanks to anyone who tried to help. The problem is solved. I finally called a local computer tech and he came in and fixed it in under 5 minutes. He said WIndows 10 had a little trick to get you to the recovery disk. So it cost me $50.00 bucks.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
System recovery does not recover non-Microsoft system components
System recovery does not recover non-Microsoft system components. For example NVIDIA display drivers are not recovered! Instead one gets Microsoft display drivers which provide only to poor basic resolution and support only one monitor! ...
Performance & Maintenance
Solved windows 10 system image recovery
when I want to use the win10 system image recovery that Ihad made... i have this problem.... after going to setting...,going to restore...,going to advance... and the going to use.. use a system image recovery, the computer goes to the page that...
Performance & Maintenance
Windows System Assessment Tool ran after doing a reboot.
A few moments ago I had installed the new Nvidia GeForce GTX 980m update for Windows 10. After the installation, I rebooted my machine and after going to the desktop a Command Prompt came up with it being titled something like System32/Winsat.exe. ...
Performance & Maintenance
Windows 10 System Image not recognized for recovery
Hello, I am trying to restore a Windows 10 system image with no luck. Here is what led up to this situation: 1. Upgraded from Windows 8.1 to Windows 10 when it became available the end of July. 2. Made a System Image (ssd m.2 mounted on the...
General Support
Reboot loop, no bluescreen, no auto recovery.
Yes, I've done "disable automatic restart after failure". The machine actually is not bluescreening. It brings up the windows logo, the white balls spin around a few times. Screen goes blank for two seconds and the logo and spinning balls come back....
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 18:27.
Find Us
Twitter Facebook Google+



Windows 10 Forums