Windows 10: Computer freezes abruptly Solved


  1. Posts : 8
    Windows 10 pro x64 ver 1607
       27 Sep 2016 #1

    Computer freezes abruptly


    This machine is just a month or so old, but am having a few problems.

    It just freezes sometimes without warning: happened 3 times playing a video/movie and 2 times while just navigating among my own text files etc.

    Power settings don't work, only that I need to kill the machine and then restart it even if I set it to "Never Sleep or Hibernate" etc.

    After using CC Cleaner (clean up ) it also cleaned out the saved locations in RUN and does not store any of these anymore. I tried using Internet Options, but it shows only browser internet URL's. I instead like to use more for going to services.msc or msconfig etc. I often need such locations as I am gradually customizing things to my taste.

    Today, I installed with help your tutorial the "Automatic Restore Point" as a Task, but it is does not install it. even when I tweaked the timing to match or even after asking it run the task manually. Finally I made a system restore and verified that it does set a Restore Point manually. Strangely there are no restore points at all.

    Any ideas would be highly appreciated.

    Bit
      My ComputerSystem Spec

  2.    27 Sep 2016 #2

    Bit said: View Post
    This machine is just a month or so old, but am having a few problems.

    It just freezes sometimes without warning: happened 3 times playing a video/movie and 2 times while just navigating among my own text files etc.

    Power settings don't work, only that I need to kill the machine and then restart it even if I set it to "Never Sleep or Hibernate" etc.

    After using CC Cleaner (clean up ) it also cleaned out the saved locations in RUN and does not store any of these anymore. I tried using Internet Options, but it shows only browser internet URL's. I instead like to use more for going to services.msc or msconfig etc. I often need such locations as I am gradually customizing things to my taste.

    Today, I installed with help your tutorial the "Automatic Restore Point" as a Task, but it is does not install it. even when I tweaked the timing to match or even after asking it run the task manually. Finally I made a system restore and verified that it does set a Restore Point manually. Strangely there are no restore points at all.

    Any ideas would be highly appreciated.

    Bit
    There are many, many different causes of random freezes. There has already been a whole thread on that:

    Windows 10 freezes randomly - Windows 10 Forums

    For me, it turned out to be a BIOS problem that required a BIOS tweak.
      My ComputerSystem Spec


  3. Posts : 8
    Windows 10 pro x64 ver 1607
    Thread Starter
       28 Sep 2016 #3

    Eksy61; said:

    For me, it turned out to be a BIOS problem that required a BIOS tweak.
    Hi,
    And thank you for posting the link.

    I had 3 freeze-ups today and the Event Viewer shows many errors, but nothing related to the freeze-up.

    I have been looking at my BIOS and want to change or rather disable the CPU C State. I am not very familiar with the ASUS BIOS or any BIOS for that matter. Only one I have ever really slightly tampered with was an MSI and thought it was pretty complicated business better left alone.

    I managed to get in once but, my problem now is that the BIOS entry screen just vanishes in a flash and the computer goes to the Start screen! I even tried keeping DEL or F2 pressed on restart or reboot. No way it flashes off to Start and is ready for the password in less than 20 seconds.. jiggered.. Is there some way to make it "hold your horses"!?
      My ComputerSystem Spec


  4. Posts : 8
    Windows 10 pro x64 ver 1607
    Thread Starter
       28 Sep 2016 #4

    Just updating..

    I managed to get in and made the change. I hope it works and am keeping my fingers crossed!
      My ComputerSystem Spec

  5.    28 Sep 2016 #5

    Well, disabling the C6 state was what fixed it for me with my ASUS Pro Gaming 970 motherboard.

    A google search shows that enabling the C6 state is a well-known cause of random freeze-ups.

    If this fix works for you,
    please let us know.
      My ComputerSystem Spec


  6. Posts : 8
    Windows 10 pro x64 ver 1607
    Thread Starter
       29 Sep 2016 #6

    Yup, it seems to have fixed it. Didn't have any freeze-ups too day, played some videos too as this was one of the most likely place it froze.

    It had a hiccup on Start after a couple of fail starts it began to scan the partitions and after it finished it loaded up fine.

    Event Viewer showed a lot start failure errors due to bad sectors on the drive, and I also checked for any tel tale signs of a lurking disk failure in the future with smartmontools, but it also showed the disk as clean as a whistle.

    Then there a myriad CAPI2 Event ID 513 failures. I applied the cryptographic services failure and after that that error is gone for good. There are a few more, but am going to eradicate these as time allows.

    So thanks to you for pointing me in the right direction and I think we can say this is SOLVED!

    Cheers,

    Bit
      My ComputerSystem Spec


 

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