Windows 10: Window 10 Broke My Computer

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  1.    26 Sep 2016 #31

    ..except
    but it won't install on the new computer because I don't have a product key for the laptop. (I bought the laptop from Amazon.
    However, were the OP to reinstall '8, it should be in the BIOS..
    https://itsolutionsblog.net/3-ways-t...8-product-key/
      My ComputerSystem Spec

  2.    26 Sep 2016 #32

    Keager said: View Post
    restore to factory settings? Usually some set of keys will at least get you back to Win 8 or 8.1 from the factory build, unless you have removed that partition. You may have to contact Dell and get the restore disks.

    If she does that she will wipe out ALL existing DATA ..... as a last resort yes but trying to save the data is likely preferred.


    KB.
      My ComputerSystem Spec

  3.    26 Sep 2016 #33

    dalchina said: View Post
    ..except

    However, were the OP to reinstall '8, it should be in the BIOS..
    https://itsolutionsblog.net/3-ways-t...8-product-key/

    On some laptops if it has a battery compartment , it is sometimes in there .....many newer laptops have built batteries though.

    On a dead system most of those won't help but Kyhi's Boot Disk includes ShowKey so you could use that....

    I thought , like Dalchina , you could skip Activation though ?

    Warning....If you reinstall Win8 over the top , you will lose your Data I believe.....
      My ComputerSystem Spec


  4. Posts : 3,360
    insider build 10586.3 win10 pro 64
       26 Sep 2016 #34

    CarolKopp said: View Post
    The busted pc does not have a DVD drive. In fact, I had to go buy a flash drive, so there's another $20 or so Microsoft owes me. I followed your instructions, and am now downloading Windows 8.1 to the flash drive. Hopefully, I can use that to restore the busted laptop. Thanks for the tip on settings. I hope I can get to it to change it.
    stop bad mouthing windows when you trying to get help fixing it ,it turns some of use from offering help, and it quite well could have been a Dell issue ,maybe they didn't update a drive r for a dell device in the laptop ... just saying ..
    might I suggest removing the battery ,holding down the power button for about a minute ,then reconnect power and boot the laptop ,,, the fact it cant fine the usb device could be a bios issue with it not being able to or set to boot to a usb device .
      My ComputerSystem Spec

  5.    26 Sep 2016 #35

    You were right. I didn't do the Rufus thing correctly the first time. Unfortunately, I still can't complete the process. I believe the old laptop I am using is just not up to the job. I am now giving up for good. But I want to thank you for all your help. You've been awesome!
    dalchina said: View Post
    Please check how you did this. Instructions for Rufus in the 2nd section (just search for - yes- Rufus)
    USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums
      My ComputerSystem Spec

  6.    26 Sep 2016 #36

    CarolKopp said: View Post
    You were right. I didn't do the Rufus thing correctly the first time. Unfortunately, I still can't complete the process. I believe the old laptop I am using is just not up to the job. I am now giving up for good. But I want to thank you for all your help. You've been awesome!
    Upto you of course ...but what process ? making the Win10 (Win8?) USB Drive with Rufus Or trying to Reinstall windows ?
      My ComputerSystem Spec

  7.    26 Sep 2016 #37

    Couldn't make the Win10 USB Drive with Rufus, using my old computer. The Win10 download failed (repeatedly). I have gotten such great advice from you and others on this forum. Wish I could have got it done.
    Kbird said: View Post
    Upto you of course ...but what process ? making the Win10 (Win8?) USB Drive with Rufus Or trying to Reinstall windows ?
      My ComputerSystem Spec

  8.    26 Sep 2016 #38

    Perhaps the Wifi isn't so good on the old Laptop in Win7 ? , you could try again with an Ethernet cable with the Laptop connected to the Router Port directly if you have one.... assuming old laptop has an ethernet port? (looks like a FAT phone plug ...RJ45 vs RJ12)
      My ComputerSystem Spec

  9.    26 Sep 2016 #39

    Boy, you are a glutton for this stuff! Me, not so much. I'm going to watch the presidential debate on NBC, and try not to think about how much more aggravation and money it's going to cost me to get my laptop fixed. And even then I have to live in fear of the next Windows 10 update!
    Kbird said: View Post
    Perhaps the Wifi isn't so good on the old Laptop in Win7 ? , you could try again with an Ethernet cable with the Laptop connected to the Router Port directly if you have one.... assuming old laptop has an ethernet port? (looks like a FAT phone plug ...RJ45 vs RJ12)
      My ComputerSystem Spec

  10.    26 Sep 2016 #40

    Just don't like computers beating me or anyone else , so happy to help if I can.... however it is frequently frustrating even for those of us who think we know what we are doing too

    Have a good night.....


    KB.
      My ComputerSystem Spec


 
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