Windows 10: Unexpected Shutdown Event ID 109
Unexpected Shutdown Event ID 109
Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.
The event viewer offered the following clues:
Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP
Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
I would be very grateful to hear back from members who have solved this problem.
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