Windows 10: Unexpected folder called updated that is an exact copy of my desktop Solved

  1.    21 Sep 2016 #1

    Unexpected folder called updated that is an exact copy of my desktop


    Hi,
    My hard drive was unexpectedly full one day. I downloaded Wiztree to analyse what was using up all the space and there was a folder in my user account called "updated" that was pretty mush an exact copy of my desktop. After taking some advice I renamed the folder to see if it seemed to effect anything - it didn't.
    Today I actually ran out of space on the hard drive so ran Wiztree again and a new folder has appeared called "updated" with everything in it from the date I renamed the old folder. I have now deleted the first folder I renamed but it looks like its gonna happen again. What is this folder "updated" and why is it there ?
    Any help greatly appreciated.
    Thanks,
    Keith
      My ComputerSystem Spec

  2.    26 Sep 2016 #2

    Its done it again jpeg attached


    sbts said: View Post
    Hi,
    My hard drive was unexpectedly full one day. I downloaded Wiztree to analyse what was using up all the space and there was a folder in my user account called "updated" that was pretty mush an exact copy of my desktop. After taking some advice I renamed the folder to see if it seemed to effect anything - it didn't.
    Today I actually ran out of space on the hard drive so ran Wiztree again and a new folder has appeared called "updated" with everything in it from the date I renamed the old folder. I have now deleted the first folder I renamed but it looks like its gonna happen again. What is this folder "updated" and why is it there ?
    Any help greatly appreciated.
    Thanks,
    Keith
    - see attached jpeg
    Its done it again my e drive is full again
    Attached Thumbnails Attached Thumbnails wiztree new.jpg  
      My ComputerSystem Spec

  3.    26 Sep 2016 #3

    I'm wondering if the computer is running the full monte concerning Windows backup/Windows File History?
      My ComputerSystem Spec

  4.    26 Sep 2016 #4

    I've no idea Roland,
    how do I check if it is and if it is how do I disable it.
    Cheers,
    Keith
      My ComputerSystem Spec

  5.    26 Sep 2016 #5

    By the way windows is on a separate SSD (C) this is happening on my E: drive
      My ComputerSystem Spec

  6.    28 Sep 2016 #6

    Dunno; I never have used Windows' built-in backup/restore nor File History; others here will have to guide you.
      My ComputerSystem Spec

  7.    29 Sep 2016 #7

    OK I think I fixed the problem.
    I noticed a file called " updated.update_in_progress.lock " which has a .LOCK extension.

    I don't know if this has anything to do with the problem but tried to delete the .LOCK file anyway using Malwarebytes File Assassin but no joy there.

    I used Process Explorer to search for "updated" it found the folder and the LOCK file. I deleted the LOCK file first then the folder using Process Explorer to delete. I also found a suspicious Firefox 32 bit exe file in an odd place and since my computer is 64 bit I deleted that too.
    The way I did this was -


    • Note the file name or folder you're trying to delete
    • Run Process Explorer > Find > Find Handle > Enter the file or folder name in "Handle or DLL Substring" Dialogue box
    • Click on Search
    • Right Click on the handle and then click "Close Handle" > Press Yes when promoted.

    Should be done. Hope it works for anyone with the same problem.
    Best wishes,
    Keith
      My ComputerSystem Spec


 

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