Page 1 of 2 12 LastLast
  1.    26 May 2015 #1
    Join Date : May 2015
    Aveiro Portugal
    Posts : 9
    W8.1

    MS thinks I have W8 but I have W8.1


    Hi,

    I have a legal version of 8.1 on my Lenovo laptop.

    But MS thinks that I only have W8 and I am now getting emails telling me the benefits of upgrading to W8.1 before moving to W10

    Any help would be much appreciated,

    Michael
      My ComputerSystem Spec
  2.    26 May 2015 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    If you right click on This PC and select Properties, what does it say there about the OS? Mine has this:

    Click image for larger version. 

Name:	Which8.jpg 
Views:	23 
Size:	11.4 KB 
ID:	19987

    Also systeminfo from a Command Prompt will tell you as well:

    Code:
    C:\WINDOWS\system32>systeminfo
    
    Host Name:                 DESKTOP
    OS Name:                   Microsoft Windows 8.1 Pro
    OS Version:                6.3.9600 N/A Build 9600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
      My ComputersSystem Spec
  3.    26 May 2015 #3
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro

    Quote Originally Posted by redbourn View Post
    I have a legal version of 8.1 on my Lenovo laptop.

    But MS thinks that I only have W8 and I am now getting emails telling me the benefits of upgrading to W8.1 before moving to W10

    Any help would be much appreciated,
    Microsoft's Marketing arm has nothing to do with what version of Windows you have installed. All they know is, at one time you installed Windows 8. Just click at the bottom where it says to unsubscribe.
      My ComputerSystem Spec
  4.    27 May 2015 #4
    Join Date : May 2015
    Finland, Vantaa
    Posts : 424
    Win 10 pro, creators

    shouldnt be a problem. and its not needed to upgrade 8.1 before win10 preview anyway
      My ComputerSystem Spec
  5.    27 May 2015 #5
    Join Date : May 2015
    Aveiro Portugal
    Posts : 9
    W8.1
    Thread Starter

    Quote Originally Posted by Mystere View Post
    Microsoft's Marketing arm has nothing to do with what version of Windows you have installed. All they know is, at one time you installed Windows 8. Just click at the bottom where it says to unsubscribe.
    Thanks for the reply. If I unsubscribe, how will I know when and how to get the upgrade?
      My ComputerSystem Spec
  6.    27 May 2015 #6
    Join Date : May 2015
    Aveiro Portugal
    Posts : 9
    W8.1
    Thread Starter

    Quote Originally Posted by batlhilz View Post
    shouldnt be a problem. and its not needed to upgrade 8.1 before win10 preview anyway
    Thanks.
      My ComputerSystem Spec
  7.    27 May 2015 #7
    Join Date : May 2015
    Aveiro Portugal
    Posts : 9
    W8.1
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    If you right click on This PC and select Properties, what does it say there about the OS? Mine has this:

    Click image for larger version. 

Name:	Which8.jpg 
Views:	23 
Size:	11.4 KB 
ID:	19987

    Also systeminfo from a Command Prompt will tell you as well:

    Code:
    C:\WINDOWS\system32>systeminfo
    
    Host Name:                 DESKTOP
    OS Name:                   Microsoft Windows 8.1 Pro
    OS Version:                6.3.9600 N/A Build 9600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Click image for larger version. 

Name:	win8.1.jpg 
Views:	128 
Size:	55.9 KB 
ID:	20001

    The command line didn't work, says it doesn't exist.

    Thanks,
      My ComputerSystem Spec
  8.    27 May 2015 #8
    Join Date : Oct 2013
    Texas
    Posts : 10,507
    Windows 10 Pro X64

    @redbourn, you would have to run it as admin for it to show in the command prompt
      My ComputerSystem Spec
  9.    27 May 2015 #9
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro

    Quote Originally Posted by redbourn View Post
    Thanks for the reply. If I unsubscribe, how will I know when and how to get the upgrade?
    You would be unsubscribing from the Windows 8 to 8.1 upgrade marketing.. not Insider marketing, unless this is marketing from the insider program specifically...
      My ComputerSystem Spec
  10.    27 May 2015 #10
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Everyone got those at some point, at least I did.

    Mystere's suggestion will stop the messages. Don't worry about a real msg - when to upgrade - that will come through Windows Update. Or hang around here ... members are really really fast on news
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Solved Microsoft thinks I'm using Windows 8 - email to my MSA
I've spared you the images - I'm sure we all know what Windows 8 looked like! Here's the text of the email Microsoft sent me today:
General Support
Who Else Thinks Clippy Should Return In Windows 10/Office 2016?
I was having a discussion with a co-worker earlier today about how some of our employees are having issues remembering formatting rules and putting together documents. One of them mentioned that they used to use the paperclip for help when they had...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:23.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums