Windows 10: MS thinks I have W8 but I have W8.1

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  1.    26 May 2015 #1

    MS thinks I have W8 but I have W8.1


    Hi,

    I have a legal version of 8.1 on my Lenovo laptop.

    But MS thinks that I only have W8 and I am now getting emails telling me the benefits of upgrading to W8.1 before moving to W10

    Any help would be much appreciated,

    Michael
      My ComputerSystem Spec


  2. Posts : 5,007
    Windows 10 Pro X64 15063.138
       26 May 2015 #2

    If you right click on This PC and select Properties, what does it say there about the OS? Mine has this:

    Click image for larger version. 

Name:	Which8.jpg 
Views:	23 
Size:	11.4 KB 
ID:	19987

    Also systeminfo from a Command Prompt will tell you as well:

    Code:
    C:\WINDOWS\system32>systeminfo
    
    Host Name:                 DESKTOP
    OS Name:                   Microsoft Windows 8.1 Pro
    OS Version:                6.3.9600 N/A Build 9600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
      My ComputersSystem Spec

  3.    26 May 2015 #3

    redbourn said: View Post
    I have a legal version of 8.1 on my Lenovo laptop.

    But MS thinks that I only have W8 and I am now getting emails telling me the benefits of upgrading to W8.1 before moving to W10

    Any help would be much appreciated,
    Microsoft's Marketing arm has nothing to do with what version of Windows you have installed. All they know is, at one time you installed Windows 8. Just click at the bottom where it says to unsubscribe.
      My ComputerSystem Spec

  4.    27 May 2015 #4

    shouldnt be a problem. and its not needed to upgrade 8.1 before win10 preview anyway
      My ComputerSystem Spec

  5.    27 May 2015 #5

    Mystere said: View Post
    Microsoft's Marketing arm has nothing to do with what version of Windows you have installed. All they know is, at one time you installed Windows 8. Just click at the bottom where it says to unsubscribe.
    Thanks for the reply. If I unsubscribe, how will I know when and how to get the upgrade?
      My ComputerSystem Spec

  6.    27 May 2015 #6

    batlhilz said: View Post
    shouldnt be a problem. and its not needed to upgrade 8.1 before win10 preview anyway
    Thanks.
      My ComputerSystem Spec

  7.    27 May 2015 #7

    Ztruker said: View Post
    If you right click on This PC and select Properties, what does it say there about the OS? Mine has this:

    Click image for larger version. 

Name:	Which8.jpg 
Views:	23 
Size:	11.4 KB 
ID:	19987

    Also systeminfo from a Command Prompt will tell you as well:

    Code:
    C:\WINDOWS\system32>systeminfo
    
    Host Name:                 DESKTOP
    OS Name:                   Microsoft Windows 8.1 Pro
    OS Version:                6.3.9600 N/A Build 9600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Click image for larger version. 

Name:	win8.1.jpg 
Views:	128 
Size:	55.9 KB 
ID:	20001

    The command line didn't work, says it doesn't exist.

    Thanks,
      My ComputerSystem Spec


  8. Posts : 8,765
    Windows 10 Pro X64
       27 May 2015 #8

    @redbourn, you would have to run it as admin for it to show in the command prompt
      My ComputerSystem Spec

  9.    27 May 2015 #9

    redbourn said: View Post
    Thanks for the reply. If I unsubscribe, how will I know when and how to get the upgrade?
    You would be unsubscribing from the Windows 8 to 8.1 upgrade marketing.. not Insider marketing, unless this is marketing from the insider program specifically...
      My ComputerSystem Spec


  10. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       27 May 2015 #10

    Everyone got those at some point, at least I did.

    Mystere's suggestion will stop the messages. Don't worry about a real msg - when to upgrade - that will come through Windows Update. Or hang around here ... members are really really fast on news
      My ComputerSystem Spec


 
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