Windows 10: Cannot log on after sleeping machine for a few hours - Build 14393

  1.    10 Sep 2016 #1

    Cannot log on after sleeping machine for a few hours - Build 14393


    Just wondering of anyone has seen this issue. I reinstalled my machine with fresh copy of Anniversary build. One issue that cropped up is when I suspend my machine, usually for extended periods, I can't log back on anymore. I would get the password screen, I enter my password, it spins for a while and then returns me to the locked screen.

    After a bit of digging in the Event Viewer, I noticed a bunch of crashes on the LogonUI.exe, but the timestamp of the log was from when I first put the machine to sleep.

    Something like this:

    - System
    - Provider
    [ Name] Application Error
    - EventID 1000
    [ Qualifiers] 0
    Level 2
    Task 100
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2016-09-11T01:29:12.200385200Z
    EventRecordID 2818
    Channel Application
    Computer G8-GXP
    Security

    - EventData
    LogonUI.exe
    10.0.14393.0
    57899b5a
    Windows.UI.Logon.dll
    10.0.14393.103
    57b7e31e
    80000003
    000000000014c427
    1fc4
    01d20bcbe67e04f7
    C:\Windows\system32\LogonUI.exe
    C:\Windows\system32\Windows.UI.Logon.dll
    0c07b31c-aa3b-4b33-8afe-696bed0739c6


    This has happened twice so far.
      My ComputerSystem Spec

  2.    10 Sep 2016 #2

    Unplug your computer, open up the chassis. If you know how to remove and reinstall the RAM, you may want to swap your memory sticks and retry. Could be a small memory leak.

    Also make sure the motherboard BIOS is fully up to date, and your drivers are fully up to date.

    What are your system specifications? "MOBO, CPU, RAM, Video Card, etc"
      My ComputerSystem Spec

  3.    10 Sep 2016 #3

    lmaneke said: View Post
    Unplug your computer, open up the chassis. If you know how to remove and reinstall the RAM, you may want to swap your memory sticks and retry. Could be a small memory leak.

    Also make sure the motherboard BIOS is fully up to date, and your drivers are fully up to date.

    What are your system specifications? "MOBO, CPU, RAM, Video Card, etc"
    Specs updated, kinda annoying that the forums (I have an account on SevenForums already) aren't all synced to use one account DB.

    I'm not convinced it's hardware or drivers, actually. Hardware has been untouched for 5 years, it was running Windows 7, a poorly upgraded Windows 10 previously and it was rock solid. Only hardware change was adding the MX300, and that drive has been running for weeks on the previous Windows 10 installation.
      My ComputerSystem Spec

  4.    10 Sep 2016 #4

    As horrible as it seems, untouched hardware can also go bad over years.
    Although, if you are not convinced, one thing I have done in the past is go back to a previous operating system and retested an issue.

    If the issue is there, but wasn't before, chances it's hardware, but if not, then it could be a bug in the Anniversary update..

    My pc has no issues with the Anniversary Update . Seems like a few PCs are still having issues.
      My ComputerSystem Spec

  5.    11 Sep 2016 #5

    lmaneke said: View Post
    As horrible as it seems, untouched hardware can also go bad over years.
    Although, if you are not convinced, one thing I have done in the past is go back to a previous operating system and retested an issue.

    If the issue is there, but wasn't before, chances it's hardware, but if not, then it could be a bug in the Anniversary update..

    My pc has no issues with the Anniversary Update . Seems like a few PCs are still having issues.
    Well when I meant it was working fine I meant a few days ago when I was still on 10586... I literally just installed this copy fresh.

    I mean I could restore my backup and try it again on 10586, but I'm fairly sure it isn't the case.
      My ComputerSystem Spec


 

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