Video Playback Freezes

  1.    09 Sep 2016 #1

    Video Playback Freezes

    Hi all~ When I play videos on my laptop, the picture and audio will freeze after about 15 minutes while the timeline continues to move. If I wait for a minute, the picture will suddenly fast forward, trying to catch up to the timeline, while the audio resumes normally. Once the picture catches up, it freezes again while the audio and timeline continue. At this point, I have to click on a spot in the timeline to sync the picture, audio, and timeline again. This usually happens once or twice while playing a 25-minute video.

    If I try stopping the video or clicking out of the program while the picture/audio are frozen, then the program will say "not responding," and it takes a minute or two for the program to close successfully.

    This happens when I play MKV videos on VLC Media Player, Windows Media Player, and Windows Media Player Classic. I've had my laptop for 9 months, and I first noticed this issue within the past 7 days. I remember that there were a ton of windows updates at the end of August. I wonder if the latest windows update caused this problem? I attempted system restore, but it doesn't work. It keeps saying that it's missing a file and recommends that I turn off my anti-virus program, which I did. But then again, the only system restore point I have is when Windows made a critical update, so that might not have worked anyways.

    And of course, I rebooted my laptop several times already.

    Any suggestions?
      My ComputerSystem Spec

  2.    10 Sep 2016 #2

    I've been having a few gremlins with VLC. I've now uninstalled it and just use the Films & TV app which is good enough for my purposes.
      My ComputersSystem Spec

  3.    11 Sep 2016 #3

    Steve C said: View Post
    I've been having a few gremlins with VLC. I've now uninstalled it and just use the Films & TV app which is good enough for my purposes.
    This happens with the app too. =/
      My ComputerSystem Spec

  4.    12 Sep 2016 #4

    Some ideas:
    1. Try running the Troubleshooters at Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound
    2. Run sfc /scannow from an admin command prompt to check/fix system files
    3. Reinstall your graphics and audio drivers/software with the latest versions
    4. Repair install Windows
      My ComputersSystem Spec

  5. jimbo45's Avatar
    Posts : 6,367
    Windows / Linux : Centos, Ubuntu, OpenSuse
       12 Sep 2016 #5

    Hi there

    see if you have hardware acceleration enabled on your video - if it IS enabled try disabling it - or if it isn't enabled try enabling it.

      My ComputerSystem Spec


Related Threads
(The window freezes, not the computer) Window Freezes when right click in Playback/Recording Devices window page, can be targeting any device or none. Windows 10 Pro. Example: Its frozen...
When Windows 10 came out, I upgraded to it as soon as it was allowable. I had the following issue immediately after upgrading: * Every 60 seconds the video of any movie (mkv/mp4/avi) seems to freeze for 1-2 secs, but the audio continues just...
If I play a video on MPC its fine, but if i play a youtube video or facebook video it there a fix for this as ive literally fresh installed this 2 days ago and nothing but problems with it and thinking about loading my win7 backup back...
I have recently upgraded to Windows 10 from Windows 7, and have found 1 very annoying problem, any time a small video plays on a website in any browser my computer completely freezes. I cant move the mouse pres Ctrl, Alt Del. nothign works i have to...
Video Playback Issues in General Support
I am running Windows 10 Home 64-bit. I have an Intel HD Graphics card and a NVIDIA GeForce GT 735M. I have had an issue for a couple of months when viewing videos or footage from my built-in camera. Half of the screen appears fine, but the other...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:56.
Find Us