Novice and I recovered my laptop and all my programs are gone

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  1.    05 Sep 2016 #11

    I think if you've done a reset, your data should still be there, but any programs you installed will be gone and you'll need to reinstall them. The partitions you see are standard/normal.

    EDIT: If you did a reset from within Windows 10, that would leave your data intact. If you did a reset (reinstall) using the HP Tools, it may have put you back to factory condition. I'm not sure which you did.
    Last edited by simrick; 05 Sep 2016 at 10:21. Reason: Reset info
      My ComputerSystem Spec

  2.    05 Sep 2016 #12

    1-3 are the partitions forming your OS, 4 is I assume a manufacturer's recovery partition, used to set your PC up as bought.

    Now you have done the reset, you've lost anything installed and configured, except for any Store bought apps. If you log in with the same credentials, you can download anything you previously obtained from the Store.

    Apart from data that you hopefully still have, you are reliant on any backups you have...

    What is your operating system version now?
    Press the Windows key + R, type winver. The number will tell you the OS build.
      My ComputersSystem Spec

  3.    05 Sep 2016 #13

    I will look up the version today
    As a hope I do see a 4 year old folder Backup. Scared to go there for nowe
      My ComputerSystem Spec

  4.    05 Sep 2016 #14

    What i found

    Version 1511 (OS Build 10586.545) Thank You
      My ComputerSystem Spec

  5.    05 Sep 2016 #15

    Ok, so that's the Nov 2015 build of Win 10.
      My ComputersSystem Spec

  6.    05 Sep 2016 #16

    I looked at that Backup it is something called System Suite
      My ComputerSystem Spec

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