Novice and I recovered my laptop and all my programs are gone

Page 2 of 2 FirstFirst 12
  1. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #11

    Hi.
    I think if you've done a reset, your data should still be there, but any programs you installed will be gone and you'll need to reinstall them. The partitions you see are standard/normal.

    EDIT: If you did a reset from within Windows 10, that would leave your data intact. If you did a reset (reinstall) using the HP Tools, it may have put you back to factory condition. I'm not sure which you did.
    Last edited by simrick; 05 Sep 2016 at 10:21. Reason: Reset info
      My Computer

  2. dalchina's Avatar
    Posts : 30,037
    Win 10 Pro (1903)
       #12

    1-3 are the partitions forming your OS, 4 is I assume a manufacturer's recovery partition, used to set your PC up as bought.

    Now you have done the reset, you've lost anything installed and configured, except for any Store bought apps. If you log in with the same credentials, you can download anything you previously obtained from the Store.

    Apart from data that you hopefully still have, you are reliant on any backups you have...

    What is your operating system version now?
    Press the Windows key + R, type winver. The number will tell you the OS build.
      My Computers


  3. Posts : 8
    windows 10
    Thread Starter
       #13

    I will look up the version today
    As a hope I do see a 4 year old folder Backup. Scared to go there for nowe
      My Computer


  4. Posts : 8
    windows 10
    Thread Starter
       #14

    What i found


    Version 1511 (OS Build 10586.545) Thank You
      My Computer

  5. dalchina's Avatar
    Posts : 30,037
    Win 10 Pro (1903)
       #15

    Ok, so that's the Nov 2015 build of Win 10.
      My Computers


  6. Posts : 8
    windows 10
    Thread Starter
       #16

    I looked at that Backup it is something called System Suite
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:43.
Find Us




Windows 10 Forums