Windows 10: Explorer crashes

  1.    29 Aug 2016 #1

    Explorer crashes

    I'm getting explorer crashes when I click on some desktop shortcuts(This PC, control pannel, and a folder shortcut). It seems to happen randomly. I can get it to replicate almost all the time if I go to the event viewer first then click on these shortcuts. In the error log it said application pop up, a net framework error, and the shell unexpectically quit. Anybody got any idea what's causing this?
    Last edited by Kerry4444; 29 Aug 2016 at 18:35. Reason: Adding something
      My ComputerSystem Spec

  2.    30 Aug 2016 #2

    I don't know the cause but try running sfc /scannow from an admin command prompt.
      My ComputersSystem Spec

  3.    30 Aug 2016 #3

    That was the first thing I tried.
      My ComputerSystem Spec

  4.    30 Aug 2016 #4

    Hello, basic diagnosis:
    1. Does this happen in Safe Mode?
    2. Does this happen after a clean boot?
    3. Does this happen if you create a new user for test purposes?
    4. Download and run Shellexview (free).
    Hide all MS extensions
    Disable all others noting the 32 bit option which exposes more.
    Does it happen then?
    5. Does the event log report of the crash offer any useful info?
      My ComputerSystem Spec

  5. TairikuOkami's Avatar
    Posts : 3,331
    10.6 Home 1809 x64
       30 Aug 2016 #5

    Have you run any privacy related tool?

    Download bat and run it as admin, when it asks what to remove, select everything.
    Explorer crashes Attached Files
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  6.    30 Aug 2016 #6

    I'll try these today. Thanks....
    Who made this bat file? From what I can see in notepad++ it seems like it should help?
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  7. TairikuOkami's Avatar
    Posts : 3,331
    10.6 Home 1809 x64
       30 Aug 2016 #7

    I put it quickly together to deal with the most common issues with explorer.

    The most interesting one is, that Windows deals icons and Windows GUI as apps. So when apptimeout is too low and "app" takes long to load, especially on a slow computer, Windows will consider it as a crash, I have found out by accident.
      My ComputerSystem Spec

  8.    30 Aug 2016 #8

    Cool. I'll try it out. Looks well thought out and designed. What did you use, Dr. Batcher?
      My ComputerSystem Spec


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